Frequently Asked Questions
If you are unsure of any aspect of the Parcel Monkey courier service then here are some of the most frequently asked questions which should help answer many of your queries.
About Our Services
Below you will find a range of frequently asked questions regarding our range of services.
- Next Day
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Other Timed Services
- Do you offer a Saturday Parcel Delivery Service?
- What about the rest of the weekend?
- Do you offer a very early morning parcel delivery service?
- Can I have my parcel delivered by 9am the next morning?
- What about lunch time, is there a cheaper option for that?
- Can I have a parcel picked up late at night or early in the morning?
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Can you collect a parcel today?
- For Businesses
Courier-Specific Information
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Related to a specific carrier
- Or the Parcelforce 48 parcel delivery service?
- Why can't I choose Nightfreight for all of my parcel delivery needs?
- Where can I find more information on your DHL courier services?
Other Useful Information
Here we talk about the process of the booking and collecting of parcels and where we deliver.
- Collections
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Locations
- Do you collect parcels from UK offshore Islands such as the Channel Islands and Isle of Mann?
- What courier services do you offer to Londoners?
- How do I book a parcel delivery from Northern Ireland?
- What are the prices to send a parcel to Scotland?
- What about local couriers, can I book one of those?
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Do you deliver to the Isle of Wight?
- Other
- Getting The Best Deal
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Pallets
- Can I send items on a pallet?
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more to follow.
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Pricing
- How do I send parcels with a courier for as cheap as possible?
- Do you have a service to compare courier prices?
- How do I know I'm getting a good deal when others offer voucher codes?
- What are your current parcel post rates?
- What are your postage rates?
- How much does it cost to send a parcel?
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How much does it cost to send a 15kg parcel?
- Helping You Book a Parcel
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Tips and Advice
- Why it's important to weigh your parcel accurately
- Can I have my parcel collected from my home or office?
- Any information before I book to send gifts courier?
- How long will it take for my parcel to be delivered?
- Do you charge customs fees?
- What time can I expect my parcel to be collected?
- What's the best way to send an over-sized parcel?
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How can I send a wedding dress by courier?
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Specific Items
- Delivery of exhibition stands
- Can I use Parcel Monkey as an eBay auction collection and delivery service?
- When will the driver arrive to collect my shipment(s)?
- Do you offer the Parcelforce 24 service?
- What express parcel delivery services do you offer?
- Can I send furniture?
- Any advice for sending clothes via a courier?
- Can I booked a signed for delivery?
- Can I send push chairs by courier?
- Can I send toys via a courier company?
- How secure are your services?
- How much can I save if my parcel is delivered by road?
- Am I allowed to send computer parts?
- Do you send car seats?
- What services do you offer to students?
- Do you do home delivery?
- Can I send power tools via courier?
- Can your couriers handle a 50kg parcel?
- Can I send heavy sports equipment via a courier?
- What about a tent? Can I send one of those?
- Can I send wine through Parcel Monkey?
- Which courier services don't require a printer?
- Can you deliver a door for me?
- What are your airmail prices?
- Can I use Parcel Monkey to do my online shopping returns?
- How to weigh a parcel.
- Can I send Christmas crackers by courier?
- How do I find the correct address to send a parcel to?
- How long will it take to send a parcel to Africa and how much will it cost?
- Can I send a mattress via a courier?
- What about a rug can I send one of those?
- I need to send a couple of alloy wheels, what would you charge?
- Can I send liquids via your service?
- Can I send fireplaces by a parcel delivery company?
- Are mobile phones allowed to be sent via a courier?
- Can I send jewellery by a courier?
- Can I send a passport by courier?
- Am I allowed to courier batteries?
- Can I send expensive items by courier?
- Can I courier a fridge?
Country Specific Import Restrictions
If you're planning to send parcels abroad, check out our import restriction guides - as well as shipping costs. We have listed the most frequently dispatched to countries below, if you can't see the country you like to have your parcel delivered then we have also organised the larger list by continent:
The direct country list is:- Albania
- Algeria
- Andorra
- Antigua and Barbuda
- Argentina
- Australia
- Austria
- Bahamas
- Bangladesh
- Bahrain
- Belarus
- Bhutan
- Brunei
- Canada
- Czech Republic
- China
- Costa Rica
- Cuba
- Denmark
- Egypt
- Estonia
- Finland
- France
- Finland
- Germany
- Ghana
- Gibraltar
- Greece
- Hong Kong
- Hungary
- Iceland
- India
- Indonesia
- Ireland
- Israel
- Italy
- Jamaica
- Jersey
- Jordan
- Kazakhstan
- Kenya
- Kuwait
- Kyrgyzstan
- Lebanon
- Liechtenstein
- Macedonia
- Malaysia
- Malawi
- Maldives
- Mexico
- Mongolia
- Montenegro
- Netherlands
- Laos
- Latvia
- Lithuania
- Luxembourg
- Maldives
- Malta
- Mauritius
- Mongolia
- Myanmar
- New Zealand
- Nigeria
- Norway
- Pakistan
- Peru
- Philippines
- Poland
- Portugal
- Qatar
- Romania
- Saudi Arabia
- Serbia
- Singapore
- Slovak Republic
- Slovenia
- South Africa
- South Korea
- Spain
- Sri Lanka
- Switzerland
- Sweden
- United Arab Emirates
- Uruguay
- USA
- Vietnam
- Zimbabwe
