If you are unsure of any aspect of the Parcel Monkey courier service then here are some of the most frequently asked questions that should help answer many of your queries.
For FAQs specifically related to Coronavirus, please visit our Coronavirus FAQ page.
Here we talk about the process of the booking and collecting of parcels and where we deliver.
If you're planning to send parcels abroad, check out our import restriction guides - as well as shipping costs. We have listed the most frequently dispatched to countries below, if you can't see the country you like to have your parcel delivered then we have also organised the larger list by continent:
Still can't find what you are looking for? Log in and open a Live Chat, open weekdays from 8am to 9pm or leave us a message using Contact Us
Have your item collected and delivered the same day by express courier in the UK. Learn more.
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