You can send mobile phones domestically within the UK, but if it's valued at over £250 then it will be carried on a non-compensation basis.
Many people sell their old mobile phones on eBay when their contracts are changed every couple of years, and look to sell them online. They will then want to make sure that their old iPhone or Samsung gets delivered to the eBay buyer in good condition.
Therefore choosing a reputable parcel delivery company is key and by using Parcel Monkey, not only do we give you the facility to track your delivery online but you can also compare courier prices from a number of suppliers all in one place.
Choose a courier company who can deliver your mobile phone inside the UK by using our quote engine to compare delivery prices of domestic UK companies such as
If you are sending a mobile phone by itself in the UK, it is not likely to be heavy. We have a number of courier services who can deliver the very Next Day to your recipient, whether that be via a door to door courier, or using one of our Drop Off services,
Our Drop Off courier services start from just £5.95 + VAT via DPD Pickup, whilst you can book a courier to collect from your home or work from just £7.19 + VAT with UK Mail or DX.
We also help some people send sim cards which is normally done via the post office, but if sending abroad our small package rates are very attractive.
We have City Sprint who can collect and deliver your mobile on the Same Day, ideal if you have left it behind somewhere, as they do not need any shipping labels either.
To be eligible for compensation your mobile phone should not be valued at over £250 - subject to our terms and conditions
(This may, therefore, exclude new smartphones such as the Google Pixel, Samsung Galaxy, iPhone 7/8/X etc which will all be carried on a non-compensation basis).
You can send iPhones as long as they are valued at under £250, so some of the older models can be covered based on the value of the phone. There are thousands of iPhones listed on eBay in this price category so we now allow our customers to cover them.
If you've bought or sold a mobile phone and have an invoice for it, then that should be an excellent guide. The trusty old Nokia 3210, for example, sells on eBay for around £12. Sending phones that are valued under £250 is no problem at all.
Many phones are often being sent to repair stores too, so check if yours is under the value of £250 and you can then add protection cover to your order.
Couriers such as DPD will not accept any items with batteries in and this includes mobile phones the same with almost all of our courier services.
Batteries are prohibited items, especially when sending overseas. If you want to send a phone overseas please remove any battery before packaging the goods.
If sending a mobile phone into Europe then please choose a Road Service as any item being moved by Air with a battery inside will be stopped and often returned. Our DHL services can accept mobile phones, so if you want to send a phone from the UK internationally please do so via DHL.
Page updated on 05/03/2018
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