DPD is an award-winning, innovative parcel delivery service, offering affordable shipping for customers who need to send a parcel in the UK or internationally. They offer fully tracked Express and Classic courier services to ensure you can send your items for a great price with a reliable carrier.
DPD offer a reliable delivery service to destinations around the world, as well as an excellent UK domestic service. Handling 2 million parcels every day, they regularly top customer satisfaction surveys for their excellent services levels.
If you want to reach customers, friends or family around the globe for less, then you can book DPD services at a discounted rate via Parcel Monkey. You'll still have access to their brilliant tracking tool, be able to add protection cover and choose from a range of collection and drop off services, including DPD Pickup, DPD Classic and DPD Express.
For those who need to send a parcel domestically within the UK, you will need to book DPD Pickup, as we do not offer DPD collection services for UK deliveries.
DPD Pick Up Express is an expedited service that will deliver your parcel in just 1-2 days and if you book through Parcel Monkey, you'll receive this premium service at a reduced rate.
DPD offer affordable delivery services out of the UK to international destinations. You can send your items to major destinations in Europe in 3-5 working days, whilst if you are sending a parcel out of the EU, it can be delivered safely in approximately 3-7 working days. This sort of transit time can be considered as expedited delivery.
Parcel Monkey collect all the relevant information in the booking process for Customs, and these documents are sent to DPD using a paperless process, so if you need to send a parcel overseas with DPD all you need to print out is the shipping label.
Check where your nearest DPD Pickup shop is here.
DPD Drop Off services are popular as they are often cheaper than booking a collection from a home or work address.
You can drop off into any of the 2,500 + DPD Pickup stores at your convenience, with extended opening hours, allowing you to drop off in the evening or at the weekend.
You can book a DPD Drop Off service for sending items in the UK or internationally.
One of the most important things to our customers is knowing when your parcel has been collected or has been delivered. For this reason, many customers choose DPD for its superior level of parcel tracking.
If you want the recipient to enjoy the full benefits of the DPD tracking, ensure you provide their contact number when you book your parcel. Some of the DPD tracking features include:
Customers expecting a parcel from DPD can also make in-flight changes during the delivery of their item to ensure there is no issue with the delivery such as:
It is worth encouraging the recipient to download the DPD App for the full delivery experience. The DPD App includes:
DPD have a zero-tolerance on shipping batteries and liquids, so please ensure they are not included in your parcel to avoid the headache of the shipment being returned.
Likewise, DPD is not willing to carry suitcases and holdalls any longer, due to the damage that can be caused to their conveyor belts by the wheels. You can still send luggage if it is boxed up. Ensure no liquids or aerosols are sent too.
DPD delivery times vary depending on the service you book. If you book DPD Pickup Express 24 you can drop off your parcel at any DPD Pickup store and have your parcel delivered in 1-2 working days for UK domestic deliveries. DPD Classic will deliver to most destinations in Europe in 2-8 working days.
Unfortunately, we do not currently offer a Saturday or Sunday delivery option with DPD.
For UK deliveries you’ll need to drop off your parcel at your local DPD Pickup store, as we currently do not offer DPD as a collected courier service for UK deliveries. If you’re sending internationally, using the DPD Air Express service or DPD Air Classic, courier collection can be booked Monday-Friday, 8 am to 6 pm.
Unfortunately, we can't provide a specific time for when your parcel will be collected, however, DPD will often send a text message or email on the day of your collection, providing a one-hour collection window. Please note that this is not guaranteed though, so you should ensure that you are available all day.
Excellent service....product delivered smoothly and customer support quick and efficient. Thank you.
Great delivery :)
Good courier service
Parcel picked on time and delivered undamaged 5 days before schedule from the UK to the other side of European union! Excellent service.
All went smoothly and the chosen courier delivered to North America before due date.
It was easy to use the website, a number of different options were highlighted, booking was a doddle and I received updates on the progress of the parcel.
First time ever using Parcel Monkey, and will defo use them again! Easy to use, good guidance throughout and was able to track from A to B and therefore ensuring that someone was at the point of destination to sign for parcel - Great Service! I messed up with regard to weight so was quickly informed of this and they would be charging me an additional cost - Happy with this, as I was notified in good time!
I was very satisfied with the service, it went fast and my goods was perfectly safe. I would like to suggest to not schedule pick up of delivery in midday (and this is not customers choice), as normal working class would have huge problem to attend. I am lucky enough to live close by work ????????♀️ But it’s just something I won’t understand, for whom this service suppose to be.
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