We can now help customers ship parcels from the USA worldwide using market leading rates via our new platform, ParcelMonkey.com. We offer a variety of cost effective courier services to save you money.
Visit our new site: https://www.parcelmonkey.com/.
Continue sending parcels to and from the UK and close this window.
These terms and conditions govern your use of our website (www.parcelmonkey.co.uk) your access to, and undertaking and use of our services, your relationship with Parcel Monkey Limited, the rights, obligations and responsibilities of all parties to this Agreement. Your attention is drawn to Clauses 7, 8 and 10 which set out our liability to you for loss of or damage to goods.
If any legislation, to include regulations and directives, is compulsorily applicable to any business undertaken, these conditions shall, as regards such business, be read as subject to such legislation, and nothing in these conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation, and if any part of these conditions be repugnant to such legislation to any extent, such part shall as regards such business be overridden to that extent and no further.
You can access your order details and these terms and conditions at any time online from our website but we recommend that you store a copy of these terms on your computer or device for your reference offline.
If you agree to these terms and conditions, you should tick the ‘I agree to the terms and conditions’ box adjacent to the link to these terms and conditions and you will then be able to proceed with an order with us to which these terms and conditions will apply.
If you do not agree to our terms and conditions, then you must not continue with the purchase of our services.
We do not insure the Goods, nor can we arrange insurance of the goods. Insurance of your goods will be your sole responsibility and we cannot give any advice concerning insurance.
You expressly warrant with us that you are either the owner or the authorised agent of the owner of any goods or property which is the subject matter of this contract and by entering into this contract you accept these conditions of contract and on behalf of any other persons for whom you are acting.If you have any questions about these terms and conditions, please contact our customer support team using the following link: https://www.parcelmonkey.co.uk/contactus4.php.
You have entered into a contract with Parcel Monkey Ltd and must therefore raise all questions or concerns with Parcel Monkey Ltd via https://www.parcelmonkey.co.uk/contactus4.php. Under no circumstances should You make contact directly with our appointed Carrier.
We accept the goods subject to the following conditions:
Other than as a result of our negligence or breach of contract we will not be liable for any loss of, damage to, or failure to produce the following goods:
Other than as a result of our negligence or breach of contract we will not be liable for any loss of, damage to, or failure to produce the goods if caused by any of the following circumstances:
This Agreement shall be construed in accordance with the laws of England and Wales and the Courts of England and Wales shall have exclusive jurisdiction in relation to any matters arising out of this Agreement.