These terms and conditions govern your use of our website (www.parcelmonkey.co.uk) your access to, and undertaking and use of our services, your relationship with Parcel Monkey Limited, the rights, obligations and responsibilities of all parties to this Agreement. Your attention is drawn to Clauses 12, 13 and 18 which set out our liability to you for loss of or damage to goods.
If any legislation, to include regulations and directives, is compulsorily applicable to any business undertaken, these conditions shall, as regards such business, be read as subject to such legislation, and nothing in these conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation, and if any part of these conditions be repugnant to such legislation to any extent, such part shall as regards such business be overridden to that extent and no further.
You can access your order details and these terms and conditions at any time online from our website but we recommend that you store a copy of these terms on your computer or device for your reference offline.
If you agree to these terms and conditions, you should tick the ‘I agree to the terms and conditions’ box adjacent to the link to these terms and conditions and you will then be able to proceed with an order with us to which these terms and conditions will apply.
If you do not agree to our terms and conditions, then you must not continue with the purchase of our services.
We do not insure the Goods, nor can we arrange insurance of the goods. Insurance of your goods will be your sole responsibility and we cannot give any advice concerning insurance.
If you have any questions about these terms and conditions, please contact our customer support team using the following link: https://www.parcelmonkey.co.uk/contactus4.php.
You have entered into a contract with Parcel Monkey Ltd and must therefore raise all questions or concerns with Parcel Monkey Ltd via https://www.parcelmonkey.co.uk/contactus4.php. Under no circumstances should You make contact directly with our appointed Carrier.
You hereby authorise us to arrange with a carrier for the carriage of any goods subject to this contract. Any such arrangement shall be deemed to be ratified by you upon agreement of these terms and conditions / placement of an order with us.
If you instruct us to use a particular method of carriage whether by road, rail, sea or air we will give priority to the method designated but if that method cannot conveniently be adopted by us you shall be deemed to authorise us to carry or have the goods carried by another method or methods.
You shall be deemed to authorise any deviation from the usual route or manner of carriage of goods which may in our absolute discretion be deemed reasonable or necessary in the circumstances.
Freight will be considered earned as soon as the goods are loaded and dispatched.
We shall have a general lien on the goods, any documents relating to the goods and on any other of your goods in our possession for all charges and other amounts payable by you to us and for that purpose we may sell all or any of your goods in our possession without notice to you and apply the proceeds in or towards the discharge of the lien together with all charges and expenses of detention or retention the costs of sale without liability to any person whatsoever and without prejudice to our rights to otherwise recover the charges and other amounts payable to us in respect of the carriage of the goods. We will render the surplus from the sale to the party entitled to the money if any.
In circumstances where the addressee of the goods elects to be in attendance to receive the goods and is not in attendance at the address given during normal business hours when delivery is attempted an additional charge may be made at ruling rates for each delivery until delivery is accomplished. If the addressee elects not to be in attendance when the goods are delivered then the goods may be left without receipt at the nominated address.
Every special instruction to the effect that charges shall be paid by any person other than you shall be deemed to include a stipulation that if such other person does not pay the said charges within 7 days of the date set for payment, within 7 days of the delivery or intended delivery of the goods, you shall pay the said charges.
You expressly warrant with us that you are either the owner or the authorised agent of the owner of any goods or property which is the subject matter of this contract and by entering into this contract you accept these conditions of contract and on behalf of any other persons for whom you are acting.
To the extent permitted by law our liability arising out of any one incident whether or not there has been any declaration of value of the goods, for breach of warranty implied into these terms and conditions by the Supply of Goods and Services Act 1982 or howsoever arising, is limited to any of the following as determined by the ourselves:
(a) the supplying of the service again or
(b) the payment of the cost of having the services supplied again
In respect of any clause herein which excludes or in any way limits our liability in respect of this carriage of goods, we in addition to acting for ourselves, are acting as agent and trustee for each of its servants and also any other person or company with whom we may arrange for the cartage of the goods and the servants of such person or company so that its servants and such person or company and his or its servants are parties to this contract so far as the said clause or clauses containing exclusions or limitations of liability are concerned and if and in so far as may be necessary to give effect to this clause we shall hold the benefit of these conditions for our servants and for any such person or company and his or its servants.
It is agreed that the person delivering any goods to us for carriage or forwarding is authorised to sign this consignment note for you.
We shall not be bound by any agreement purporting to vary these conditions unless such agreement shall be in writing and signed by us our on our behalf by an officer of ours.
Notwithstanding any condition herein limiting or excluding our liability, where the contract involves the transportation of goods otherwise than for the purpose of a business, trade, profession or occupation carried on or engaged in by the person for whom the goods are transported, the contract shall be subject to the warranty or warranties implied by the Supply of Goods and Services Act 1982 and in particular the warranty by ourselves that such transportation will be rendered with due care and skill.
In the event that, whether pursuant to any liability imposed on us or otherwise, we make any payments to you in respect of loss or damage to or delay in delivery of goods (including consequential loss), you hereby assign us all rights which you may have under any policy of insurance to recover such loss and you hereby irrevocably appoint us as your Attorney with full power in your name to claim, demand, sue for, recover any such amount and you shall execute all such documents and provide all such information as may be necessary to enable us to obtain full benefit of this clause.
This Agreement shall be construed in accordance with the laws of England and Wales and the Courts of England and Wales shall have exclusive jurisdiction in relation to any matters arising out of this Agreement.