Do you offer a guaranteed next day delivery service?
Update: 29/12/14 - City Link has gone into administration and, therefore, this service that can be offered. At the time of writing, we don't have an alternative service available to customers. The information below is being kept in place until we have an update from City Link's administrators. However, we currently have no City Link services available.
Via City Link we offered a Premium Next Day parcel delivery service that has a money back guarantee. This featured meant that if your parcel isn't arranged on the next full day then you get your money back - less the cost for any loss or damage cover purchased.
Sometimes deliveries can be delayed as they're not properly labelled or packed inappropriately hence this guaranteed service is only active if you adhere to our terms and conditions. This also means that the item can't be on our prohibited list.