Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 163,001 reviews.

Booked DPD local drop-off but 3 shops refused to take parcel as their computers could not read a printed label so had to booked another s...

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Today

On an order of 2 items of flatpacked nest of tables....... First tables dropped and damaged by huge crack (cost to me to pay repair £15...

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Yesterday

Came to pick up that day I signed up for delivery. Parcel arrived as expected or as they said it would.

Yesterday

They always respond quickly to msgs, site is easy to use. as a tool to find cheapest way to send packages, you cannot fault them

Yesterday

Just like clockwork!

Yesterday

Perfect service from start to finish. Very easy and got there on time.

Yesterday

Have used Parcel Monkey quite a few times now and never had an issue. Used to use Parcel2Go, but their insurance worked out quite a lot m...

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Yesterday

Was showing dpd could collect same day but as I went through the sections it turned out the parcel force was the company to use and a 3 d...

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Yesterday

Pick up was on time and delivered 4 days later at the destination address in Southern Spain

Yesterday

Easy to use and great service from Parcel Monkey. Thanks!

Yesterday

On the basis of sending just one 7kg parcel I am very happy with the service provided.

Yesterday

Parcel required to go to Amsterdam ASAP. Was collected on the Monday lunch time and delivered to Amsterdam on Wednesday lunch time. Quick...

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Yesterday

Goods delivered to local supermarket as we were out. We didnt know that was an option! Brilliant idea.

Yesterday

this service was very easy and would use again.

Yesterday

poor service

Yesterday

Picked up parcel Friday 21st August within two hours. Arrived at recipient in Vancouver, British Columbia on the West coast of Canada, Tu...

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Yesterday

I used Parcel Monkey to ship an eBay item that was bought from me. I used DPD pickup and was charged £8 for it. When it arrived the buye...

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Yesterday

my order arrived fast, the company selling it to me used a HUGE box (so unnecessary,) but your service was still cheaper than their quote...

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Yesterday

Parcel Monky failed to deliver my parcel. They did not answer my direct questions. I will not use them again. I suggest others do not ris...

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Yesterday

The person sending the package had to drop it off, and I had to pick it up sod where else. Completely defeats the point of a courier serv...

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Yesterday

Great sevice will be using Parcel Monkey again

Yesterday

The process with Parcel Monkey was smooth and went well until it was passed to Parcelforce 48; they couldnt provide a collection time, on...

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Yesterday

Found the right carrier at a competitive price for the goods I wanted to send. User friendly website and easy to set up as a user - Thanks

Yesterday

I had a parcel to go to from UK to China and decided to use DPD. It was my first time I was sending something to China so obviously I wou...

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Yesterday

I dropped off my parcel on the day, at the nearest halfords store as requested through the DPD pick up service I selected on Parcel Monk...

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Yesterday

Ive used ParcelMonkey on many occasions and not had any issues. I recommend it to my friends and even random strangers at times! :-)

Yesterday

All good, very smooth and simply process for sure. Will use again.

Yesterday

I found Parcel Monkey informative and fuss free to use. I entered the details of my parcel and was presented with choices from different ...

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Yesterday

From the simple to use website to the effortless pickup and delivery at the very best prices this is the delivery gateway that I return t...

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Yesterday

No customer service open weekends, and when it is its only online, couldnt get labels or shipping documents and had to move courier date ...

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Yesterday

Very pleased, ordered a service and it did exactly what it said on the tin, at a great price too. Kudos to Parcelforce for a sublime deli...

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Yesterday

Much better service than UK Mail.

27/08/15

excellent service, easy to use website, sensible prices too

27/08/15

The UK end was as efficient as I would expect, but the Spanish end was also efficient (!) and the nice man even carried my parcel up to m...

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27/08/15

I shipped glasses and in receipt 2 out of 6 were broken. The insurance policy said that glass good cannot be insured and I had to get th...

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27/08/15

The website is very straight forward and its so easy to order collection and delivery . the parcel companys they provide are top class. A++

27/08/15

In our opinion there is no better service, information on the progress of the parcel was 2nd to none.

27/08/15

Just what I needed, provided an excellent service all for a reasonable price. would recommend

27/08/15

Efficient, fantastic price, arrived undamaged and on time...will use again without doubt! Bit confusing at 1st as Im used to TNT checking...

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27/08/15

I ordered a collection and delivery for the first time with parcel monkey although a bit expensive they got the job done on time

27/08/15
Parcel Monkey www.parcelmonkey.co.uk 4.3 out of 5 based on 163001 ratings. 155960 user reviews