Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 161,238 reviews.

Ordered an international parcel delivery from the United Kingdom to Germany. Everything worked out perfectly. Very fast service.

Today

Really good service with plenty of choice of supplier, a bit of a hiccup at the start as the address, in Austria, seeemed to cause a problem

Today

I could easily find the best rate of the day and booked a collection with DPD and another one with Parcelforce. I received all the neces...

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Today

Very easy to book courier who arrived in good time with relevant documentation. Will definitely use again. Thanks.

Today

Good pick up and delivery of fragile goods. Smooth!

Yesterday

Parcel was collected on specified day (just wish that a time (ish) would be given as parcel was not collected till 17:20 but totally amaz...

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Yesterday

i booked a parcel last sunday, for it to be picked up monday, it is now friday and still no pick up. I contacted them via their website a...

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Yesterday

When passing the order, Ive specifically asked that the parcel should be delivered for Saturday (we were friday) and paid extra for this....

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Yesterday

10 days late I had to give cpurtesy money back.

Yesterday

I booked a pick up for a Friday and waited in all day but never came for parcel. Ended up having to drive 20 miles to nearest Parcel forc...

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Yesterday

Best courier I could find for price service and would recommend

Yesterday

Very good service good value , collected on time and package arrived in a good condition. Package was estimated 4 to 6 days but took 9 d...

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Yesterday

booked a courier thought parcel monkey to send boxes to italy, booked my flight to Italy too as I wanted to be there for my boxes. Boxes ...

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Yesterday

the very badly designed website and 30 character limit on driver notes meant I could NOT even fit the boxes reference numbers the driver ...

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Yesterday

Picked up from my house while I was out of Friday and delivered to France on Tuesday.

Yesterday

Excellent service, only 3 days to get my shipment to Seattle, WA, very happy.

Yesterday

I found this service delivery in the network, I was excited about the competitive costs, and delivery times. both that withdrawal and de...

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21/05/15

I used parcel monkey after 4 day battle with parcels2go and 4 failed all day pickups. So having received a text with 1h window and the dr...

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21/05/15

After using various services to send parcels to Romania I was advised to try Parcelmonkeys internet site. To date the service provided ca...

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21/05/15

Straight forward order process and on- time delivery, will use again and recommend

21/05/15

Not happy with the service at all parcel was. Held for 5 days before returning it back to original pickup address. Sure I paid for next ...

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21/05/15

Thank goodness that parcel force are on the case tracking down my item/order number for me.

21/05/15

I was truly impressed how quickly the parcel was collected and the rest of the service was slick too

21/05/15

parcel was booked 1 day picked up the next and delivered the following day undamaged what more can you ask for

21/05/15

Parcel not collected

21/05/15

good layout on their web page. Easy to follow instructions. effective and easy label/invoice system. Friendly curriers to collect. has n...

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21/05/15

Shipped a 25k towbar. Shipped as booked, delivered as required, fair price.

21/05/15

Far cheaper to use ParcelForce48 through PM than going to PF direct.

21/05/15

Booking online for the parcel to be collected from my work place in Portsmouth, UK, I was texted before hand to say when they would arri...

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21/05/15

I sell shelves through eBay and always use a competitor to send my parcels cause it was the first I used and was very reasonable and reli...

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21/05/15

Always an easy transaction and easy tracking.

20/05/15

Sent parcel to Republic of Ireland. The price was cheap, the service excellent and quick. Very impressed.

20/05/15

no nonsense booking straight on the job and you can really on them A1 service I will always use parcel monkey from now on.

20/05/15

The PF source was prompt with the 24 hour service BUT... Parcelmonkey did not provide PF labels and to add insult to injury nor did pa...

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20/05/15

Easy to use, very good price. Will use again.

20/05/15

Parcel Monkey along with Ascendia instead of my shipment.recently delivered a farce, I ordered delivery to America for an eBay purchase...

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20/05/15

I have used Parcelmonkey a few times now. Each time, I have ended up sending things via Parcelforce, but for half the price or less of go...

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20/05/15

I used these clowns as a way to courier an item to Africa, thinking they were going to be hassle-free and reliable (ha! what a joke that ...

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20/05/15

Website very easy to use, even when sending to Europe.... Tells you " How To" step by step.... courier emails time of collection on th...

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20/05/15

I.ve sent parcels to Hong Kong which would be far too expensive to send by the post office or others, presents you want to send your gran...

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20/05/15
Parcel Monkey www.parcelmonkey.co.uk 4.3 out of 5 based on 161238 ratings. 154160 user reviews