We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,719 reviews.
UK to France. Website very easy to use, no glitches, no errors, was done and dusted in less than 5 minutes. Had prepared myself for trouble but there was none at all. Thats a rare thing these days.
Will recommend to others.
And of course the cost was not silly, so will definitely use again.
Congrats on running a properly operating service for your customers in all respects
Today by Janet K
First time using this service, whole thing went as it should. Good price, collected and delivered safely on time.
Today by Customer
Easy to use website and great service
Today by Customer
Exactly as requested
Today by bg
excellent easy to use site with trustworthy carrier options.package collected and delivered in good time and without damage.
Today by Marshall Musselle
They picked up on time
Today by chris
Excellent service very helpful and kind would recommend them
Today by Custome mrs. S.taylor
Arrived safely and in the time arranged.
Today by Jennifer
Spot on service as always! Recommended! ????
Today by Chris d
Very good service no problems at all
Thank you
Today by william
fast, reliable and efficient
Today by HK
I was impressed with ‘monkey’s service and will use them again. I thought the insurance was particularly useful for high-value items. Well done !
Today by David Culverhouse
Tracking system doesnt work - parcel dropped of at depot never to be seen again. Thanks for that.
Today by Miss Baschea
Fantasztikus! 6 nap alatt hazaért a csomagom!
Today by Customer Aniko
The parcel I sent was packaged well and marked clearly as fragile but was damaged beyond fixing when received at the address I sent it to!
Yesterday by Customer
Very good as usual
Yesterday by Customer
I Suspect this review will betaken down as do many companys that dont like the truth . in all my years as a small business i have never meet with such an incredibly **** company . i have paid for 24 hour service collection rct . waited in all day , only to be told when i eventually found how to live chat with someone that the courier had called to collect , but i was out , what total rubbish . i have ctv and no one one came . i was left to me to find this out , no card or text was sent , the collection was rearranged for today , and low and behold no collection again . , all they say is sorry we dont have a service where you can ring , or talk to anybody , we cant contact the couriers , or can we give assurances that some one will collect . what a tin pot little company . And to top it all , i paid asap for the service , yet i have to wait 5 to 7 days to get refunded . STAY WELL AWAY
Yesterday by Diane Mulford
Efficient, reliable service and competitive prices.
Yesterday by Anna R
Second time used for a bike box to France with DPD as the courier, faultless. Great price, all worked perfectly and the bike beat me to the destination.
Yesterday by Dave
Fantastic service picked up from Uk and delivered to door in New Zealand within 4 working days. Would definitely used them again and have no hesitation recommending the service.
Yesterday by Pau
Quick and easy :>)
Yesterday by Mr Mark Daniel
Good service
Yesterday by Customer
Have used many times before but 1st time using for overseas, quick,easy and a good price. Very happy with service will continue to use
Yesterday by Teresam
Great service no problems
Yesterday by Customer 1
Thank you for keeping your price low to help consumer .
Yesterday by Customer
VERY GOOD SERVICE, EVERYTHING RAN SMOOTHLY.
Yesterday by Mike
Fast efficient service
Yesterday by Ms. Charmaine Starkey
Very happy with service. Easy to use and much cheaper than expected. Will definitely use again.
Yesterday by Julia Roberts
Great service could not ask for more.
Yesterday by DAVID REDWOOD
First time I have used Parcel monkey. Great
Yesterday by Customer
My parcel never got picked up , no card left to say it had been missed and no contact to re book , very disappointing, took large parcel to post office and done it at the counter and had to pay again
Yesterday by Shaun
correct order of business
Yesterday by Customer
Positive: the parcel arrived in 4 days as always. Ive been using the same service other 4 times. Negative: the box has been ruined during the trip. It arrived ripped from one side.
Yesterday by Customer
Always cheaper for Parcelforce services when sending abroad. Same service, tracked & signed ... just 1/3 to 1/2 of the price you pay at the Post Office. My parcel arrived quickly and safely. The recipient was very pleased with the speed of delivery too - and the price.
Yesterday by Mr. John Giffin
A* brilliant prompt service
17/04/19 by Louise
Excellent and swift service. However, once the parcel arrived state side the updates were poor
17/04/19 by Denise Willment
easy, fast and cheap
17/04/19 by Customer
First class service
17/04/19 by Jr
Swift reliable service very good
17/04/19 by Customer
parcel sent at a much better rate than direct with parcel force.
17/04/19 by Customer
