Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 162,490 reviews.

They were so fast, efficient and delivered my parcel sooner that the estimated delivery time.

Today

Failed to let me know an error had occurred so the goods wouldnt be picked up on time. I had to contact them myself to start trying to so...

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Today

After messing around three times with Royal Mail who failed to deliver my documents to Bahrain I gave up and found Parcel Monkey. They we...

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Today

it was a really easy site to use and very clear and easy to follow steps.

Today

Very bad services. Kept my money for all week and didnt do the job. Very bad. Will never use again

Today

Hi Have used Parcel Monkey several times UK - Spain various address and always works fine. Would recommend.

Today

Overall experience was good although confirmation said courier would bring labels and he didnt. The booking process was excellent, pick ...

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Today

as i used parcel monkey as a website is well designed and it has cheap prices but the box was delivered with a lot of scratches and rippe...

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Today

parcel monkey get the job done,at a great price and fast service just what we want in life hassle free

Today

After my disappointment with one attempt (my package weighing 9 kilos and worth £150 could only be valued at a maximum of £20!), having...

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Yesterday

I have used this service on several occasions and cant fault it in any way

Yesterday

Found website good and good price but would not recommend parc force sold item on eBay and turned up damaged not impressed, but parcel mo...

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Yesterday

From the ease of arranging, filling in customs declarations and paying an unbelievably easy task. The collection was to the minute and de...

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Yesterday

I have no problems using and booking through parcelmonkey. My only gripe is purely with parcelforce 24 hour delivery as youd think paying...

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Yesterday

First class service, have used before and will use again. Very efficient and highly recommended .

Yesterday

Shipped some items form the UK to USA. Parcel arrived in excellent shape in 6 days. Great service!

Yesterday

I have had an awful time, Im still waiting for my parcel to be collected. 8 days after it should have been!! My reference number does...

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Yesterday

The confirmation email states that you will be given a 1 hour slot for collection, you wont, the delivery company dont offer this service...

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Yesterday

Easy to choose the right service for your own specific requirement with good choice of options and brilliant prices. Easy to navigate ...

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Yesterday

No hassle booked and delivered as ordered

Yesterday

shame !!! had to send two parcel and when they came to pick them up I have not heard them because I was in the yard .. then their employe...

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Yesterday

No fuss, reliable, quick, competitively priced. Courier came to door on the day after the order was booked - no hassle, friendly, quick,...

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Yesterday

easy to fill out online and pay, print label, parcel was picked up as booked, efficient, and easy to track. I like the variety of prices ...

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Yesterday

Hi I had no issues, I did contact the actual parcel company at one point to make sure the transaction had gone through and that the drive...

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Yesterday

As usual another parcel delivered on time in good condition would strongly recommend

Yesterday

Handed it to another courier didnt reach person said address was wrong but it wasnt . I spend 45 mins on a call and still didnt get it re...

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Yesterday

Its cheap. The delivery was quick and the parcels were not damaged.

Yesterday

Good price, trackable and delivered internationally only one day over estimated timescale.

Yesterday

I sent two fairly large parcels to Greece, they turned up on time, very happy with the service and would definitely use again.

Yesterday

Gave up in the end and used another company. No pick up after repeated rearrangements and wasted all my printer ink.

Yesterday

great way to find the best price easily! I will come back

Yesterday

Rubbish! My parcel was not picked up on the day it was booked although I had a tracking number for it, etc. After calling to complain...

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Yesterday

This review refers to a previous identical shipment where an overcharge was made claiming my dimensions were wrong and the package was 6 ...

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Yesterday

Asked for parcel to be collected from inside the porch if I was out. Unfortunately this message didnt transfer to the pick up, so the fir...

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Yesterday

From pick up to delivering the parcel. AMAZING

03/08/15

The service was very quick, helpful tracking. Just a problem with putting in address, it seems to limit the number of characters, which ...

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03/08/15

I use Parcel Monkey, they get me the best deal around. I recently sent a 30kg parcel and the Post office wanted an astronomical amount to...

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03/08/15

Used Parcelmonkey lots of times and they have always collected when arranged and for a good price compared to other couriers or Royal Mail.

03/08/15

USING PARCEL MONKEY REDUCES YOUR CUSTOMER PROTECTION RIGHTS. My package was delivered by Parcelforce and damaged in transit. I spent 4 ...

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03/08/15

As always perfect service

03/08/15
Parcel Monkey www.parcelmonkey.co.uk 4.3 out of 5 based on 162490 ratings. 155440 user reviews