Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 166,901 reviews.

I had high hopes having used your service once before, parcel was collected as arranged was carefully wrapped, padded & marked FRAGILE w...

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Today

Parcelmonkey and Parcelforce were fantastic from my uk collection to delivery in the Netherlands within 48 hours or there abouts, Will...

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Yesterday

Worked perfectly, cost was great and parcel was delivered on time.

Yesterday

Everything was exactly as promised - collection, delivery, information and support.

Yesterday

After booking my courier the first collection was missed, rebooked for next day to have no one turn up, still 5 days later Ive not receiv...

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Yesterday

Parcel collected by a very polite and friendly courier and delivered, undamaged, very quickly. Tracking system faultless and I am unable ...

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Yesterday

We booked the service ok.....We tried to pay by credit card, numerous attempts, couple of hours of our lives we wont get back!

Yesterday

Dropped my parcel at my locks station all good and delivered next working day.

Yesterday

Got my packages one day before estimated arrival.

Yesterday

Thank you. Would definitely use again

Yesterday

Can not fault parcel monkey great service

Yesterday

Item arrived quickly and in perfect condition. Drop off was simple.

Yesterday

Had to send on Christmas gifts to Germany that were too heavy for checked luggage. Found the service via DPD to be very good vale with e...

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Yesterday

Excellent experience great timing but didnt know they were gonna charge receiver money as well.

Yesterday

No problems,Parcel force collected and delivered parcel

Yesterday

This was my first time using Parcel Monkey after being let down by another well known courier company. I am so pleased with the service, ...

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Yesterday

The service from day one entirely dreadful. Labelling was incorrect, Parcel Monkey was advised but failed to respond to emails from mysel...

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Yesterday

The first and the last time I am sending the parcel with dpd/monkey parcel. The parcel not delivered because the address could not be fou...

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Yesterday

My parcel was supposed to be picked up on Monday but it hasnt been yet and now its Friday!

Yesterday

Helpful and speedy delivery

Yesterday

I posted a Christmas gift to the US in November (3 days service). Delivery was chased 20 times until Parcel Monkey agreed it was lost at ...

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Yesterday

Would defiantly use again.

Yesterday

Excellent service, picked up in Chester delivered to a small village in Bulgaria. The DHL tracking and delivery service is top class.

Yesterday

all ok, fast delivery, no problems

Yesterday

Never used this service before ,and had a few issues when doing application to send parcel.Contacted the online chat and the lady was rea...

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Yesterday

I was a little hesitant to start with as it was the cheapest option which doesnt always get you the best service but it was super fast an...

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04/02/16

Loved the ease of the website. The collection and delivery were trackable from the moment I booked. Would certainly recommend!

04/02/16

Does what it says on the tin !!!!!

04/02/16

Great website offering low price postal services, easy to follow and purchase. Should offer more payment option such as paypal for seller...

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04/02/16

I sent a parcel to South Africa to my family for Xmas. I sent it on the 19th of December and they received it a month later. Do I need to...

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04/02/16

Really simple to do and a perfect service too. Will definitely use again.

04/02/16

excellent service with good price

04/02/16

item arrived in France with no problems, good

04/02/16

great service.............

04/02/16

Hidden/hard to find contact area on site. People who respond, dont pay attention to the query. Sill waiting on a reply - it times out a...

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04/02/16

Appreciate the way the item is handled and delivered on time. I would definitely refer this company.

04/02/16

Parcel Monkey website is easy to use and gives you good choice for transport services. It was easy to book all packages to different loc...

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04/02/16

Good first experience of using this web site will use again.

04/02/16

Quick, reliable and cost effective.

04/02/16

From pickup to delivery excellent via Parcelforce would definitely use again

04/02/16
Parcel Monkey www.parcelmonkey.co.uk 4.3 out of 5 based on 166901 ratings. 159840 user reviews