We can now help customers ship parcels from the USA worldwide using market leading rates via our new platform, ParcelMonkey.com. We offer a variety of cost effective courier services to save you money.
Visit our new site: https://www.parcelmonkey.com/.
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Continue sending parcels to and from the UK and close this window.
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on Trust Pilot.
Our average customer rating is: 4.5 / 5 (4.5/5) based on 176,900 reviews.
Was incredibly easy to use and gave all the possible options from various couriers so I was able to make the best choice. Would definately use again!
Today by F D Hathaway
Simple process where everything is easy to follow
Today by IOAN
Lovely service!
Today by Lelle
The service was immediate and prompt, i was so happy for the services. Well done guys.
Today by Customer
Fast and simple to deal with
Yesterday by Jhs
Collected the package, delivered the package. Whats not to like?
Yesterday by humax7
fastest delivery i ever had.just in 3 days.posted on friday evening delivered on monday.Thanks for quick delivery.best in the world.
Yesterday by Deep
Only problem was for me to print out the label, super fast and smooth tracking all the way .
Yesterday by Martin
I paid for Next day delivery, and my parcel was not delivered until 3 working days later. This caused the recipient a lot of stress due to waiting in for parcels. DX said that i could only get a refund through parcel monkey, and then it was up to parcel monkey to claim the money back from them. Parcel monkey have not responded to any messages, and did not assist in anyway. I will never use this service again!
Yesterday by Liz Read
Great THANK YOU
Yesterday by Tara
Have used parcel monkey many times to send parcels from the UK to France. Great fast service.
Yesterday by Mrs Todd-Hawkins
great service
Yesterday by Customer
Very good and very fast delivery
Yesterday by Customer
Needed to arrange delivery of contract in sale to Conveyancing Solicitors
same day and contacted parcel Monkey. Courier collection and delivery effortlessly arranged online, paid, and courier duly arrived to collect the documents at just a few minutes after stated time and were delivered safely and efficiently with electronic notification of delivery with copy signature of recipient forwarded to me. Cannot really fault the service.
Yesterday by Susan Black
Easy transaction.
Just need to review the number of letter in each field when ordering a parcel collection, because I was not able to fill my full address nor my full e-mail address.
Yesterday by Customer
Paid for a two day delivery. Its now a week, and it still has not been delivered. Very poor
Yesterday by Mr Peter Plume
competitive rate and excellent delivery service
Yesterday by Customer
They do not respond to messages, its impossible to contact their customer service team if you have any problems. Even if you address them FAO Manager like previous advised. Hopefully your parcel gets delivered without a hitch.. unlike mine. Good luck using Parcel Monkey. 3 weeks.. nothing. Im out of pocket for this rubbish service. Never again.
Yesterday by Customer
Its becoming difficult to write anything new. Got exactly the excellent service I expected, which is why I keep coming back. Very reasonable prices; quick & efficient deliver. Happy to recommend.
Yesterday by Harry
GOOD DELIVERY
Yesterday by Customer
Parcels arrived on time, with no problems.
Yesterday by Customer
Excellent service , informed every step of the way! Will use again.
Yesterday by Customer Lynn McDonald
Excellent, really easy process, have used many times. Much cheaper than post office for anything heavier than 500g.
Yesterday by N Neighbour
exellant thank you
Yesterday by Mr. ali elsoud
Very good service.
Yesterday by Christian
Prompt efficient service , price pick up and delivery
20/08/17 by Customer J Hives
Brilliant service. Parcel collected in the time slot and delivered 2 days later in the allocated time slot. Definitely recommend this site. Thank you!
20/08/17 by Customer
"How did we do"? You didnt! My 2 parcels still havent been collected! * The courier showed up on Wednesday and said he was told there was only 1 parcel to pick up (there were 2), so he left. * I contacted Parcel Monkey, and they said they contacted the courier and that they would pick the parcels up on Thursday. The courier didnt show up on Thursday. * I contacted Parcel Monkey -again-, and they said the courier would pick it up on Friday. He didnt show up. Again. And now its the weekend and I have to wait until Monday to contact Parcel Monkey. Yet. Again. Unfortunately, 1 star is the lowest rating I can give. I wish I could give zero.
20/08/17 by Diogo Castro
Excellent...no problems at all
20/08/17 by Gill BELL
Easy to use website. Good choice of Couriers. Excellent prices against what I could have achieved myself. Tracking link is only as good as the information the courier can gain. For us, being abroad, once arrrived at customs, updates were slow. Would recommend and will personally use again.
20/08/17 by Vincent Clark
Brilliant service as always.
20/08/17 by Violet Gage
Brilliant service, fast and very cost effective
20/08/17 by Nico
Amazing and speedy international delivery
20/08/17 by Teresa
Excellent service
20/08/17 by D Williams
Todo fue bien tal y como se indicaba en la web. Rapida recogida y entrega en el tiempo señalado.
19/08/17 by Manuel
I shipped 11 boxes which were delivered in 3 days ! Great service !!!
19/08/17 by Giulia
Excellent service from DpD/parcel monkey can highly rcommend
19/08/17 by Customer
Goods delivered super-promptly, at excellent price, arriving in superb condition. What more is there to be said?
19/08/17 by Colin Howlett
Half the price of parcel force at the post office and insured. Really easy to use and will definitely use again in the future.
19/08/17 by Customer
Good service, parcel was picked up and arrived all on time, no fuss, no bother!
19/08/17 by Graham
