Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 161,922 reviews.

Very efficient and quick .. Would definitely recommend

Today

My ParcelMonkey status page shows Your parcel is on the vehicle for delivery on 1st July. But have not yet received my parcel :( (4th July).

Today

Booked at 4pm Thursday, for at least next day pick up (friday), only received email of confirmation on the friday morning that pick up wa...

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Today

VERY FAST!!!

Today

I would definitely recommend Parcel Monkey if you are looking to send a parcel. I got a very good price for sending a heavy 19Kg large p...

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Today

All went well with pick up. Perfect. And it promptly appeared on the Track & Trace in Paris. Then a message appeared that the addressee h...

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Today

SAVED ME 5 POUND WITH THE SAME COMPANY *****

Today

Cheapest and simple to do

Yesterday

Collection went fantastic. Super friendly helpful guys collected on Monday. No idea what happened agter that ? Not had email ( that Im aw...

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Yesterday

Great service, parcel collected on time and delivered earlier than planned, thank you!

Yesterday

the worst experience Ive ever had with a delivery service. You did not do anything, accept causing problems. My customer go angry and did...

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Yesterday

Appalling service, no contact phone number, 3rd day waiting for a parcel to be collected. It was on a 48 hour service. Courier has not co...

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Yesterday

After several aborted attempts at getting my daughters ski stuff to NZ finally stumbled across Parcel monkey. Had a webchat with sound a...

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Yesterday

Great experience completed the web page paid the money within 2 hours my parcel was collected and delivered a few days afterwards. Tra...

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Yesterday

Website very easy to use - good value and all very straightforward - I would use this again

Yesterday

A++++++++++++ service

Yesterday

Collection on Time. Delivered from UK to Perth, WA in 6 days. Parcel arrived in good condition. Very pleased with service

Yesterday

Couldnt have been simpler. Very user friendly website and cheaper than using the couriers own site.

02/07/15

Never thought collection and delivery of a large rug would be so quick and inexpensive.

02/07/15

Pick up the next day. The time slot on the morning was really helpful. Arrived from UK to Aus in a few days. Only gripe is against Aus...

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02/07/15

Service worked well for me, however did not receive a receipt as promised once the parcel had left my hands, ParcelForce said parcel monk...

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02/07/15

A consignment they delivered arrived damaged beyond repair. The photographic evidence clearly shows that the goods were damaged in transi...

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02/07/15

Ultimately the rating of this service is based on how well it searches and presents a variety of delivery providers and services. In my e...

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02/07/15

Used Parcel Monkey for the first time to send a very large parcel to Slovakia and they were professional and efficient. Will use again.

02/07/15

excellant service to rural parts of India

02/07/15

I have used Parcel Monkey several times and found them to be generally reliable and reasonably priced. On this occasion the parcel was du...

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02/07/15

Sent a 24 kilos box of clothes to Italy.. all fine

02/07/15

That about says it - easy to book (except for needing a phone number for parcel recipient, which you dont necessarily have) and collected...

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02/07/15

Failed pick ups time and time again, claiming they failed to pick up items because no one was there to accept it, when they didnt even en...

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02/07/15

ParcelMonkey doesnt do much other than aggregate the prices for delivery, but I found the website far easier to navigate than other, simi...

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02/07/15

Parcel was collected on the same day and delivered without delays. Great service.

02/07/15

On time every time

02/07/15

Parcel was late

01/07/15

Trusted to deliver the service

01/07/15

From start to finish the whole process has been easy, stress free and cheaper to use. Everything is explained step by step, you cannot g...

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01/07/15

Excellent and super speedy

01/07/15

I bought some exercise weights recently but they were poorly designed. The seller agreed to refund me but I had to pay the return postage...

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01/07/15

To give a review I would need to know which parcel you would like Feedback / Opinion about! You need to ask the question with the invoic...

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01/07/15

First class service and price.

01/07/15

They collet the parcel and delivered in 4 working days.

01/07/15
Parcel Monkey www.parcelmonkey.co.uk 4.3 out of 5 based on 161922 ratings. 154880 user reviews