Have your item collected and delivered the same day by express courier in the UK. Learn more.
Parcel Monkey Air Express is a courier service designed to significantly reduce the cost of international parcel delivery. It is a hybrid shipping solution with fast transit times, allowing you to ship to almost any destination around the world, for a great price.
This service is excellent value for money and there's no compromise on quality. Your parcel will be collected in the UK by a reputable courier, such as Parcelforce, then taken to a freight forwarder, where it will be sorted and dispatched overseas via another premium courier service, such as DHL.
Often our Parcel Monkey Air Express worldwide courier prices are a fraction of the amount that the more established shipping companies charge and the only sacrifice is usually an extra day or two on the delivery time.
You can track the parcel in full until it is delivered, simply by making use of your full PM order number provided at the time of booking and entering into our tracking tool, whilst if for any reason there is an issue you can make contact with our Live Chat team or raise a support ticket on your Parcel Monkey account.
This service provides very quick delivery time frames, whilst we also communicate freely with the courier and Freight Forwarder to resolve any issues you may have.
Another point to note here is that this is maybe the most flexible international courier service, and problems are easily resolved as they offer additional services such as repackaging if required, or they can remove prohibited goods and send the parcel on its way rather than simply return it straight away as many couriers do.
Collections are made on weekdays by couriers such as Parcelforce between 8 am and 6 pm. When it comes to parcel delivery, DHL generally delivers the items during this time frame too.
If you use Parcel Monkey Air Express, transit times are pretty close to DHL Express around 2-5 working days depending on destination. Just add a day or two to the transit time. If you can accept this slight delay, the prices on offer are quite often half those of DHL.
These can be expensive locations to fly large parcels to, so for any heavy goods that need to be shipped, perhaps for those relocating or shipping to family abroad, our Air Express option would be an excellent candidate.
Liquids, nail varnish and other items listed by Parcel Monkey are prohibited. You can send items up to around 70kg using this service.
Parcel Monkey provides any customs documents in the booking process, so be sure to provide a detailed overview of your parcel contents.
Always provide a local contact number for the recipient in case the courier needs to contact them.
Have your item collected and delivered the same day by express courier in the UK. Learn more.
Parcel Monkey is well organised and is very quick and professional at the UK end. I have recently sent three separate parcels to my daughter in Lusaka, Zambia. There are problems at that end. Door to door delivery has taken three to four weeks - greatly in excess of the quoted transit. There are probably several reasons but two that parcel Monkey could help with are these: (1)Requiring the recipient to quote an airway bill number before the parcels are released - yet you do not appear to advise this reference. (2)Your Lusaka representative (often DHL) have not made sufficient effort to to pinpoint the consignees address so that in every case she has to collect from the Lusaka DHL office.
Excellent service,from uk to Qatar in 4 days
Efficient service
Used PM several times to send parcels to New Zealand. Always arrived safely & speedily. Only criticism is the international tracking needs improvement.
I sent two boxes each weighing around 11kg to Zambia in May 2022. They arrived safely after just 7 days! I have used Parcel Monkey before and have had no issues.
I love parcel monkey because the website is very easy to use. I am however confused as sometimes I have to look up all codes for items in my parcel and sometimes I don’t . I send parcels frequently to New Zealand for gifts . Is there a change in policy? Doesn’t detract from the simplicity and tracking of using this site. Thanks
London to Tokyo in 8 calendar days. It is definable worth money and I will use their service again. One star removed because the online tracking was not well arranged unfortunately. It only showed Parcel Force’s domestic tracking and no info on airfreight and Japan side. When I reached out to the customer service the separate link for DHL site was sent in 30min, so not bad customer service but online tracking can be improved.
Prompt collection but tracking was only available in uk did arrive to customer
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