We can now help customers ship parcels from the USA worldwide using market leading rates via our new platform, ParcelMonkey.com. We offer a variety of cost effective courier services to save you money.
Visit our new site: https://www.parcelmonkey.com/.
Continue sending parcels to and from the UK and close this window.
Parcel Monkey Air Express is a courier service designed to reduce significantly the cost of international parcel delivery. It is a hybrid shipping solution with fast transit times, that allows you to ship to almost any destination around the world, for a great price.
There is a compromise on quality, as this service is collected in the UK from your home or work address by the likes of Parcelforce, who then take the goods to a freight forwarder, who sort and dispatch the goods overseas, via another premium courier service such as DHL or a courier of similar stature.
Often our Parcel Monkey Air Express worldwide courier prices are a fraction of the amount that the more established shipping companies charge and the only sacrifice is usually an extra day or two on the delivery time.
You can track the parcel in full until it is delivered, simply by making use of your full PM order number provided at the time of booking and entering into our tracking tool, whilst if for any reason there is an issue you can make contact with our Live Chat team or raise a support ticket on your Parcel Monkey account.
This service provides very quick delivery time frames, whilst we also communicate freely with the courier and Freight Forwarder to resolve any issues you may have.
Another point to note here is that this is maybe the most flexible international courier service, and problems are easily resolved as they offer additional services such as repackaging if required, or they can remove prohibited goods and send the parcel on its way rather than simply return it straight away as many couriers do.
Collections are made on weekdays by couriers such as Parcelforce between 8 am and 6 pm. When it comes to parcel delivery, DHL generally delivers the items during this time frame too.
If you use Parcel Monkey Air Express, transit times are pretty close to DHL Express around 2-5 working days depending on destination. Just add a day or two to the transit time. If you can accept this slight delay, the prices on offer are quite often half those of DHL.
These can be expensive locations to fly large parcels to, so for any heavy goods that need to be shipped, perhaps for those relocating or shipping to family abroad, our Air Express option would be an excellent candidate.
Liquids, nail varnish and other items listed by Parcel Monkey are prohibited. You can send items up to around 70kg using this service.
Parcel Monkey provides any customs documents in the booking process, so be sure to provide a detailed overview of your parcel contents.
Always provide a local contact number for the recipient in case the courier needs to contact them.
Excellent quick reliable service. When I was unable to track my parcel a short conversation via live chat and problem was sorted. Will use again.
Sent a 13kg parcel to Malaysia, it arrived within 5 days. Have used Parcel Monkey many times and will continue to do so. Faultless service every time.
Excellent price. Delivered as fast as expected a largish parcel from uk to Mauritius. Was half the price of the post office
It would have been good to have an estimated time for pick up. I have arrived home to a huge unexpected customs bill. I would have chosen the more expensive option if I had realized your service didn’t cover everything.
Service great prices fair tracking somewhat out but the parcel arrived safely
I used Parcel Monkey to send some documents to The Gambia. For £32.00 the package of 30 A4 sized documents was picked up by the Royal Mail to deliver to the courier. This was Friday morning. On Wednesday afternoon the receiver was informed the package was in the country ready to be collected and it was delivered by DHL!?!.On their website DHL charge twice that amount. I would recommend Parcel Monkey toanyone.
Excellent delivery time deserving 5* however tracking information isn’t ever updated, even after the item has arrived at destination....trackiing still shows pickup scheduled, hence I’ve marked down one star.
Its really hard tracking parcels since the dashboards dont seem to be up to date