We can now help customers ship parcels from the USA worldwide using market leading rates via our new platform, ParcelMonkey.com. We offer a variety of cost effective courier services to save you money.
Visit our new site: https://www.parcelmonkey.com/.
Continue sending parcels to and from the UK and close this window.
Parcel Monkey Air Express is a courier service designed to reduce significantly the cost of international parcel delivery. It is a hybrid shipping solution with fast transit times, that allows you to ship to almost any destination around the world, for a great price.
There is a compromise on quality, as this service is collected in the UK from your home or work address by the likes of Parcelforce, who then take the goods to a freight forwarder, who sort and dispatch the goods overseas, via another premium courier service such as DHL or a courier of similar stature.
Often our Parcel Monkey Air Express worldwide courier prices are a fraction of the amount that the more established shipping companies charge and the only sacrifice is usually an extra day or two on the delivery time.
You can track the parcel in full until it is delivered, simply by making use of your full PM order number provided at the time of booking and entering into our tracking tool, whilst if for any reason there is an issue you can make contact with our Live Chat team or raise a support ticket on your Parcel Monkey account.
This service provides very quick delivery time frames, whilst we also communicate freely with the courier and Freight Forwarder to resolve any issues you may have.
Another point to note here is that this is maybe the most flexible international courier service, and problems are easily resolved as they offer additional services such as repackaging if required, or they can remove prohibited goods and send the parcel on its way rather than simply return it straight away as many couriers do.
Collections are made on weekdays by couriers such as Parcelforce between 8 am and 6 pm. When it comes to parcel delivery, DHL generally delivers the items during this time frame too.
If you use Parcel Monkey Air Express, transit times are pretty close to DHL Express around 2-5 working days depending on destination. Just add a day or two to the transit time. If you can accept this slight delay, the prices on offer are quite often half those of DHL.
These can be expensive locations to fly large parcels to, so for any heavy goods that need to be shipped, perhaps for those relocating or shipping to family abroad, our Air Express option would be an excellent candidate.
Liquids, nail varnish and other items listed by Parcel Monkey are prohibited. You can send items up to around 70kg using this service.
Parcel Monkey provides any customs documents in the booking process, so be sure to provide a detailed overview of your parcel contents.
Always provide a local contact number for the recipient in case the courier needs to contact them.
Fantastic service, will use again
My Parcel was not collected when arranged and I had to get in touch with them to rearrange it. This in itsself is not easy as there does not seem to be a way to speak to anyone there other than email or live chat if available.
I sent a parcel through with parcel monkey for the first time and it was a a lovely experience. Parcel was received on Friday and y family back home(Nigeria) received it on Thursday. Swift delivery.
Thank you the parcels arrived as promised Really pleased
EXCELLENT service and shipping times at a reasonable price. Have used them a few times and quite happy with the service
Package was collected as scheduled and delivered for onward shipment. Unfortunately the Parcel Monkey Tracking Number did not allow me to track my package, which actually arrived in Dubai within the time stated.
Picked up on time, delivered 7,000 miles within 7 days - will use Parcel Monkey again.
Picked up as stated and delivered all the way to NZ in record time with no delays through customs. Very competitive rates. Will definitely use again