Parcel Monkey Air Express is a courier service designed to reduce significantly the cost of international parcel delivery. It is a hybrid shipping solution with fast transit times, that allows you to ship to almost any destination around the world, for a great price.
There is a compromise on quality, as this service is collected in the UK from your home or work address by the likes of Parcelforce, who then take the goods to a freight forwarder, who sort and dispatch the goods overseas, via another premium courier service such as DHL or a courier of similar stature.
Often our Parcel Monkey Air Express worldwide courier prices are a fraction of the amount that the more established shipping companies charge and the only sacrifice is usually an extra day or two on the delivery time.
You can track the parcel in full until it is delivered, simply by making use of your full PM order number provided at the time of booking and entering into our tracking tool, whilst if for any reason there is an issue you can make contact with our Live Chat team or raise a support ticket on your Parcel Monkey account.
This service provides very quick delivery time frames, whilst we also communicate freely with the courier and Freight Forwarder to resolve any issues you may have.
Another point to note here is that this is maybe the most flexible international courier service, and problems are easily resolved as they offer additional services such as repackaging if required, or they can remove prohibited goods and send the parcel on its way rather than simply return it straight away as many couriers do.
Collections are made on weekdays by couriers such as Parcelforce between 8 am and 6 pm. When it comes to parcel delivery, DHL generally delivers the items during this time frame too.
If you use Parcel Monkey Air Express, transit times are pretty close to DHL Express around 2-5 working days depending on destination. Just add a day or two to the transit time. If you can accept this slight delay, the prices on offer are quite often half those of DHL.
These can be expensive locations to fly large parcels to, so for any heavy goods that need to be shipped, perhaps for those relocating or shipping to family abroad, our Air Express option would be an excellent candidate.
Liquids, nail varnish and other items listed by Parcel Monkey are prohibited. You can send items up to around 70kg using this service.
Parcel Monkey provides any customs documents in the booking process, so be sure to provide a detailed overview of your parcel contents.
Always provide a local contact number for the recipient in case the courier needs to contact them.
Fair price. Easy export documentation process. Parcel arrived safely and within stated time.
REALLY HAPPY TO USE THIS Parcel Monkey UK and I recommend it to all who need to send parcel in the World-wide. Thanks a lot From UK to Burundi took just 3 days Thank a lot. Ive been using it many times before and I will continue to Use It ????????????????????
You were actually really good defo be using your services again
Package came on time. Everything was fully explained and very reasonably priced.
Parcel collection and delivery service is prompt and excellent. However I do not understand their weighing method that results in additional charges no matter how accurately I weigh (say 11kg) and round up (say 15kg), and I get notification of higher precise measurement (of 20kg). The additional charges get deducted from your credit/debit card. Not happy with that.
The parcel arrived within the timescale which is great but as this was the first time I used it, I found the labelling system very confusing. You could explain more why 2 different address labels appear. I thought originally it was a mistake on your part. Otherwise very happy.
Parcel picked up on time and got to New Zealand and delivered in 5days excellant
very good service
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