Parcel Monkey Air Express is a courier service designed to reduce significantly the cost of international parcel delivery. It is a hybrid shipping solution with fast transit times, that allows you to ship to almost any destination around the world, for a great price.
There is a compromise on quality, as this service is collected in the UK from your home or work address by the likes of Parcelforce, who then take the goods to a freight forwarder, who sort and dispatch the goods overseas, via another premium courier service such as DHL or a courier of similar stature.
Often our Parcel Monkey Air Express worldwide courier prices are a fraction of the amount that the more established shipping companies charge and the only sacrifice is usually an extra day or two on the delivery time.
You can track the parcel in full until it is delivered, simply by making use of your full PM order number provided at the time of booking and entering into our tracking tool, whilst if for any reason there is an issue you can make contact with our Live Chat team or raise a support ticket on your Parcel Monkey account.
This service provides very quick delivery time frames, whilst we also communicate freely with the courier and Freight Forwarder to resolve any issues you may have.
Another point to note here is that this is maybe the most flexible international courier service, and problems are easily resolved as they offer additional services such as repackaging if required, or they can remove prohibited goods and send the parcel on its way rather than simply return it straight away as many couriers do.
Collections are made on weekdays by couriers such as Parcelforce between 8 am and 6 pm. When it comes to parcel delivery, DHL generally delivers the items during this time frame too.
If you use Parcel Monkey Air Express, transit times are pretty close to DHL Express around 2-5 working days depending on destination. Just add a day or two to the transit time. If you can accept this slight delay, the prices on offer are quite often half those of DHL.
These can be expensive locations to fly large parcels to, so for any heavy goods that need to be shipped, perhaps for those relocating or shipping to family abroad, our Air Express option would be an excellent candidate.
Liquids, nail varnish and other items listed by Parcel Monkey are prohibited. You can send items up to around 70kg using this service.
Parcel Monkey provides any customs documents in the booking process, so be sure to provide a detailed overview of your parcel contents.
Always provide a local contact number for the recipient in case the courier needs to contact them.
It’s great, fantastic work. Reliable, thanks.
Very happy with price and service
Our parcel came home earlier than us!! Thank you so much! The system clearly worked well, we got all the information we needed through the emails. We had a question about collection, the customer centre replied very fast. Overall, its our first Parcel Monkey experience and it certainly wouldnt be the last time.
No reservations. This was really easy/convenient.
Tracking system is slow, no daily up date
Sent two items abroad now. Both times excellent service quick and very reasonable cost.
Had to get a parcel to my sister in South Korea quickly not only did parcel monkey offer the best value but also a 2/3 day delivery est. They collected it on Tuesday afternoon and it was on her doorstep Friday morning and remember They are 9 hours ahead! So easy to set up and clear information will use again and recommended them to anyone thank you once again.
Fast effient have dealt with them for years. Also very cost efective
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