Parcel Monkey offer extended liability as opposed to insurance on a variety of our courier services. We give customers who book parcel delivery on our website the opportunity to extend the liability for their items they want to have delivered via courier.
We offer £20 of free cover for Parcel Monkey, DHL, DX, UK Mail, Tuffnells and DPD deliveries and £60 for Parcelforce.
Although the terms and conditions take precedence over any information presented here (as those are written by legal people and reviewed regularly), some information can be provided to make you aware of some things to consider before you book.
You will get a certain amount of extended liability for free depending on which services you book, however, you do have the opportunity to upgrade. Prices vary and may change in the future, but £200 of cover would cost £2.49
You can add extended liability up to the value of £1000 on most of our services, however, Parcelforce Next Day by 12 pm can be extended up to the value of £2500 due to the reliability of the service and our great working relationship with them as a courier.
You might find some other parcel comparison services have cheap prices, but our extended liability will give you the better value for money. It is imperative that you check your item is not prohibited, not restricted and is packaged correctly if you wish to make use of our extended liability. It is 100% worth the time of packaging your items correctly to mainly ensure your package arrives safely but also to help process your claim should there be any issue caused by a courier.