Can I send a passport or related documents via a courier?
Unfortunately, you cannot send passports via Parcel Monkey.
Our prohibited items list details items that cannot be sent via our parcel delivery partners at all as well as items that can be couriered, but on a non-compensations basis only. Unfortunately due to
the risks involved relating to fraud or loss we cannot accept them. If applying for a new passport, the accompanying documentation would stipulate how your current passport should be delivered to the Identity and Passport Service. We will, however, happily courier documentation associated with passports, but not the passport itself although cash or cheques
related to your application, or for any circumstance, also cannot be couriered.
It is worth pointing out, however, that any text on this page is always superseded by our terms and conditions.