Parcel tracking is very important as you will want to know that your parcel has arrived with the recipient safely. This is why we work with delivery companies you can trust and who offer full tracking to delivery. When you book a courier service with Parcel Monkey, there is no compromise on quality, we reflect all the tracking events the courier has, so you receive the same level of service but pay considerably less than booking direct.
You can track all Parcel Monkey orders using our simple tracking tool. All you need to do is enter a full-length tracking number which we provide whenever you make a booking. All PM tracking numbers begin with PM_*******_*******.
You can locate the PM tracking number from the shipping labels we provide too, or at any time from your Parcel Monkey account. Just log in, go to My Account and you can view all of your orders there. You can also track your parcel from My Account.
Still can't locate it? Search your email and find the email order confirmation of your booking. We can also help via Live Chat or email if you are having any problems tracking your parcel, just reach out to us via the Contact Us tab.
Not everyone has a courier come to collect their parcel, many of our customers prefer to Drop Off. There are several benefits to this type of service and of course, you will be able to track the parcel to its delivery. Whether you drop off at the Post Office or at a DPD Pickup shop you should be provided with a receipt when you hand the box over, so keep hold of this or take a quick photo of it on your phone for your records.
Whether you buy or sell on eBay, tracking is vital. Our courier services are suitable to send eBay items on as we provide the full tracking to delivery and you can share the tracking information with the recipient. You can also add protection cover to the booking when you place an order for those more valuable items.
Some couriers eBay actually recommend such as Parcelforce. You can book their services for less than you would pay at the Post Office or directly by booking via our quote engine.
When you book a Parcelforce service with Parcel Monkey, whether your parcel is being sent domestically or internationally, you will be able to see the individual steps your parcel makes through to being delivered - including any reasons there might be for non-delivery. If you place an order with Parcelforce you can track the parcel to delivery using this tool.
Nobody does tracking better than DPD. If you choose to use this service to send a parcel, advise the recipient to download the DPD app. The recipient can change the time or date of their delivery, or even inform the courier of a safe place to leave the item if they are out.