We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,326 reviews.
Super easy and simple 10/10
21/11/21 by Anonymous
Good service
21/11/21 by Shamim George
On time great services
21/11/21 by Martin atkins
Great service, very quick and pleasant gentleman pick it up. Arrived the other side in perfect condition and on time .I would definitely use the service again and recommend them. Thanks you .
21/11/21 by Adrien
Easy to use, good prices
21/11/21 by Customer
Great service ,arrived as said, would use again.
21/11/21 by Denjack
Absolutely brilliant. Sent a parcel to Spain and it reached its destination in a very short time. Setting up collection of the parcel from home was very straightforward and the whole process was perfect. Nice easy instructions to follow with regards to Customs requirements and all went very smoothly
21/11/21 by Helga Ginty
Worked perfect for me collected when arranged and delivered on time
21/11/21 by shiny red
The service was really easy to use and got me a decent amount off the original quote that I had got from the post office.
21/11/21 by Dan
Best quotes a one stop place for the best prices on postage
21/11/21 by Customer
**** - will not edit d me for damage parcel
20/11/21 by bByasmin77
Awful - cost me money
20/11/21 by bByasmin77
**** - robbed me of money
20/11/21 by bByasmin77
**** - did not deliver my parcel
20/11/21 by bByasmin77
**** very ****
20/11/21 by bByasmin77
Very **** very ….
20/11/21 by bByasmin77
al went according to plan
20/11/21 by japanesetimetraveller
Deliver driver came on the right day.
20/11/21 by Customer
Fab great service got there next day like it said
20/11/21 by Laura Purdy
Will defintely use parcel monkey
On a regular basis
20/11/21 by NAHEED DAR
Delighted with the service; parcel was delivered quickly & with no problems, would definitely use parcel monkey again
20/11/21 by Helen Blair
Used Parcel Monkey a few times and I can say without a shadow of doubt it is a GREAT service. Easy to navigate website, competitive prices, all in one place and very straightforward and quick process from start to finish. .
20/11/21 by BC
Great service!
20/11/21 by Customer
Once again a brilliant experience.
All companies should aspire to be like
Parcel monkey...
Thanks PM team
20/11/21 by Karl S Harris
Easy simple to use, it does the work for you.
20/11/21 by Brian
Second time i have used parcel monkey to send a parcel to Colombia. Arrived in super quick time and in one piece. Highly recommend!
20/11/21 by Customer
First time tried but was unsuccessful ???? My delivery had almost expired to return and no refund received yet ????
20/11/21 by Khagendra Singak Limbu
The worst service
20/11/21 by Meena Thathu
Very happy with Parcel Monkey.....just a few clicks.....all done.....from Great Yarmouth 500 miles away.....to Redditch......in one day.....no problems.....would highly recommend....
20/11/21 by Chris Griffiths
Perfekt no problems
20/11/21 by Michael Ankerlund
Excellent service
20/11/21 by Customer
Excellent, prompt and efficient service from the UK to Canada Well priced too. I will definitely use them again.
20/11/21 by Mr and Mrs S Heilgendorff
Easy to process, local drop off, parcel delivered promptly with notification.
19/11/21 by Sally
Great service and very happy.
19/11/21 by Customer
Easy to negotiate website. Confirmation via email. Parcel collected by courier. Safely delivered. Whats not to like?!!
19/11/21 by CAROLE
Excellent service, did exactly as arranged.
19/11/21 by Sue
I have used Parcel Monkey on 3 occasions now and collections and deliveries have been done when booked and done with courtesy too. Very good service. I will definitely use you again.
19/11/21 by Carol
Quick, easy, efficient.
19/11/21 by Jonny Humberg
What a 100% difference!
I ordered a collection and delivery through another courier, Hermes. Paid for on line through their web site. It was never collected and therefore never delivered despite emails arriving saying "weve got it" and "we tried to deliver". All fabrication because 9 days after the order the item was still at the collection address.
HOWEVER, in complete contrast... Parcel Monkey did an absolute stonking job of arranging for my collection and delivery with Express 48 all within a very, very short record timescale. Amazing! Thats what its all about; getting a service that works, that works well, and with contact details all over their website in case something goes wrong.
This is a brilliant service that does everything it says... and everything you pay for. Such a relief to know that you can actually get what you want and the service companies advertise.
Well done all concerned!! Thank you!
19/11/21 by chrissie Sheldon
Did what they promised.
Pick up was fine and on time.
19/11/21 by J Bajina
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