We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 193,613 reviews.
Parcel was not collected by Citi Link & they then proceeded to cancel the order without informing me. I ending up using different company!
24/11/10
Excellent all round. Thank you.
24/11/10
as always prompt and efficient
24/11/10
1st Class Service collected and delivered within 24 hours
24/11/10
No comment left by this customer.
24/11/10
Amazing the parcel was collected within the hour and delivered the next day. Excellent value for money. Very user friendly web site. Thank y
24/11/10
No comment left by this customer.
24/11/10
No comment left by this customer.
24/11/10
City Link Courier registered failed collection, parcel not available, but had not called to collect. 2nd driver arrived promptly.
24/11/10
No comment left by this customer.
24/11/10
no suggestions.
24/11/10
Very Happy Thanks keep up the good work! Cheers Dane.
24/11/10
You have improved dramatically in answering queries on deliverys, and the support ticket works s treat, many thanks, martyn singleton
24/11/10
This is the first time that I used Parcel Monkey. I sent a folding bike! Big box, 16kg. Few other couriers would accept. Brilliant service!
24/11/10
No comment left by this customer.
24/11/10
Excellent service - will be using Parcel Monkey again!
24/11/10
came to collect on wrong day. 4 phone calls later item was collected. poor communication between yourselves and carrier.
24/11/10
Thanks, all went extreamely smoothly....pick and delivery perfect.
24/11/10
First class service-can't fault it (and I am a genuine customer!)
24/11/10
No comment left by this customer.
24/11/10
MISSED COLLECTION BY COURIER BUT VERY QUICKLY SORTED OUT BY PARCEL MONKEY - THANKS GUYS!
24/11/10
No comment left by this customer.
24/11/10
Another 5 Excellent Transactions! very please and will recommend to everyone!
24/11/10
No comment left by this customer.
24/11/10
Very good and easy to use - will use again.
24/11/10
No comment left by this customer.
24/11/10
Great site to use, easy and great price too !
24/11/10
Problem was sorted. thank-you. But would suggest someone reads the ticket. Not enough characters remaining to say anything constructive.
24/11/10
No comment left by this customer.
24/11/10
very pleased with the service
24/11/10
Having never used a courier company before i wasn't sure how it would go, but it was so easy, will definately use again if i need one.
24/11/10
No comment left by this customer.
24/11/10
good overall service
24/11/10
Collected and delivered on time.
24/11/10
Courier was awful. Missed collection for parcel as ***** driver did not ring the bell. Not collected on rescheduled date. Terrible!
24/11/10
No comment left by this customer.
24/11/10
No comment left by this customer.
24/11/10
The parcel got collect on the day they said they not like some company's just delay for day's thanks
24/11/10
I was very happy to arrange the collection on the same day.
24/11/10
Very good all round service. Easy to use website. Good collection service. Goods delivered intact and in time.
24/11/10
