We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
No comment left by this customer.
12/04/12
Excellent!
12/04/12
Very good,delivered on time
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
on Time collection + Delivery. Well done
12/04/12
Thank you and city link for a great service, one small comment is i wish we could have a quicker turnround for simple problem butnot complex
12/04/12
The parcel was left outside in the rain....there was a place to put it, but no nous used by the courier. so - 6/10
12/04/12
Our Response: The courier concerned should have made sure the item was signed for and not left it. On behalf of the courier concerned sorry about that.
GOOD SERVICE CAME TO COLLECT WHEN SAID.
12/04/12
excellent service
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
absolutely first class service-saved our necks in time for easter! driver even called us to say he was stuck in traffic -excellent comms!
12/04/12
Thanks very much.
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
you never collected the parcles for 3 days, you left me up sh*t street with customers wanting there order's but i could not delivered.
12/04/12
No comment left by this customer.
12/04/12
Good service
12/04/12
No comment left by this customer.
12/04/12
happy with service, came as expected and delivered in good time. cheers
12/04/12
fast smooth transaction
12/04/12
MUST BE GOING FOR A RECORD LOST 3 OUT OF 4 PARCELS WELL DONE!!!!!!!!
12/04/12
Our Response: We will talk with the courier concerned and get these issues resolved for you.
the parcel was collected and delivered perfectly with no fuss.
12/04/12
Excellend service as always
12/04/12
No comment left by this customer.
12/04/12
brilliant service, quick and efficient. Thanks
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
A time given for collection would be useful
12/04/12
Our Response: Just as soon as our courier partners can offer this we will provide it to our customers.
No comment left by this customer.
12/04/12
No comment left by this customer.
11/04/12
parcel took a few working days to turn up and with damaged corners according to receiver
11/04/12
Having arranged for pick up of a parcel the following day, it didn't happen. What a waste of a day!!
11/04/12
service was good but driver was grumpy
11/04/12
Parcel Monkey provide an excellent service at very good rates. Highly recommended.
11/04/12
No comment left by this customer.
11/04/12
No comment left by this customer.
11/04/12
No comment left by this customer.
11/04/12
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