We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
fantastically simple, after calling 3 couriers beforehand, who made everything so complicated
06/04/12
No comment left by this customer.
06/04/12
First class service
06/04/12
No comment left by this customer.
06/04/12
The collecting driver did not follow the collection instructions I left when placing the order and left a card. Otherwise excellent.
06/04/12
it was my first time and all went ok thanks i missed the 1st pick up but it was easy to get a 2nd pick up
06/04/12
Thanks very much for making your first order with us.
No comment left by this customer.
06/04/12
No comment left by this customer.
06/04/12
No comment left by this customer.
06/04/12
Great service and well priced. Perhaps some development of your address form might be beneficial.
06/04/12
Thank you for your comment and we will look into it.
Very impressed. Polite and friendly pick up courier. Speedy and very reasonably priced delivery. Would use again.
06/04/12
as a regular customer I paid and booked for collection and no one came to collection a very important business parcel..this is Urgent!!
06/04/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection.
quick and efficient thanks
06/04/12
excellent easy setup
06/04/12
Price great , service dissapointed as parcel was collect 24 hours later than scheduled. Causing my customer to lose a 2nd days pay
06/04/12
No problems.
06/04/12
ONCE AGAIN FIRST CLASS SERVICE
06/04/12
good price, good service will use again and again!
06/04/12
No problem, delivered as promised in time
06/04/12
No comment left by this customer.
06/04/12
Fast efficient service although I had some problems printing the labels but that might have been City Link not you.
06/04/12
Send recipient an email with tracking information would be useful. Parcel2go take this info direct from ebay if it was an ebay sale.
06/04/12
great service
06/04/12
No comment left by this customer.
06/04/12
Really good thanks!
05/04/12
fast deleivery, efficie t. Didn' like the fact i could not specify when the pick up was. Also cheeky price quoted was net of vat.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
Great service. Thank you
05/04/12
all good as usual,,,,,,,,,,,,,,,,many thanks
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
Great service
05/04/12
Picked up and delivered promptly
05/04/12
very happy whith service so far
05/04/12
delivery was ment to be next day
05/04/12
Our Response: Guaranteed next day is available to book but the standard service has a 96% + success rate with the carrier your chose..
No comment left by this customer.
05/04/12
Very good service and pricing as usual.
05/04/12
The box was down to be picked up on Monday and it was not collected until Wednesday, Very bad
05/04/12
Our Response: This order shows as booked on Wednesday, collected on Thursday and delivered on Friday.
No comment left by this customer.
05/04/12
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