We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 192,647 reviews.
Swiftly delivered, thank you.
15/11/10
yer the fella that was picking the item up good as gold he rang me like i asked so all good
15/11/10
very easy to use the service, and was very prompt at picking the parcel up. I would recommend parcelmonkey .
15/11/10
No problems. Many thanks for good service.
15/11/10
Very easy to arrange delivery and excellent value.
15/11/10
Brilliant service! As easy as 123 - picked item up then delivered on time! Nice one..
15/11/10
Excellent service. Will definitely deal with you again. No faults at all!
15/11/10
No comment left by this customer.
15/11/10
Brilliant! - collection and next day delivery as advertised and half the price of Royal Mail's next day service!
15/11/10
A1 service as usual
15/11/10
very poor comunication, never picjed up parcel at re-arranged time
15/11/10
No comment left by this customer.
15/11/10
No comment left by this customer.
15/11/10
No comment left by this customer.
15/11/10
very good geting faster to book parcels
15/11/10
No comment left by this customer.
15/11/10
No comment left by this customer.
15/11/10
Everything about the service was perfect and have nothing to fault I will be back
15/11/10
I am very happy with your service! Just a suggestion - can we add addresses from recent history instead of entering it all over again?
15/11/10
You can indeed, if you login before starting your quote, you'll notice an "address book" button at the top of the address page that lets you choose from Recent and Favourite addresses.
awsome
15/11/10
No comment left by this customer.
15/11/10
From booking via the website to the delivery was great, a very smooth & troublefree service. Will definately recommend you.
15/11/10
great service will keep useing
15/11/10
No comment left by this customer.
15/11/10
Everything went effortless! Would strongly recommend to everyone! Would have no hesitation in using again & again!!
15/11/10
excellent value and great service
15/11/10
SERVICE IN BIRMINGHAM WAS EXCELLENT HOWEVER THE SERVICE IN MIDDLESBROUGH WAS AWFUL AND YOUR STAFF WAS RUDE TO MY FATHER IN LAW.
15/11/10
Excellent service
15/11/10
Excellent Service. Only criticism was that the on line address form had more lines than actually print on the label. Line 4 didn't print.
15/11/10
Great prices, easy to use.
15/11/10
very good, cannot fault thank you very much.
15/11/10
Excellent service and great value for money
15/11/10
Excellent service.
15/11/10
When I use the EBAY service the address book feature doesn't work so I've to enter my address everytime. Works fine on the normal login.
15/11/10
Thanks for the heads up - it's now been fixed.
No comment left by this customer.
15/11/10
Reliable as always thanks
15/11/10
No comment left by this customer.
15/11/10
SERVICE IS GREAT BUT IF SOMETHING GOES WRONG IT IS VERY HARD TO GET YOUR ITME REFUNDED
15/11/10
No comment left by this customer.
15/11/10
When things go wrong I expect to be able to get immediate help by phone, I am a small business and think that your email system is terrible
15/11/10
Our Response: Unfortunately we would not be able to keep our prices so low if we had to cover the cost of a telephone call centre. Our ticket system is cost effective and ensures all queries are answered as accurately as possible.
