We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
need to be able to forward a pdf of collection label more easily as the items are being collected away from me to come to me
10/04/12
City link reliable as usual and cheaper through Parcel Monkey.Will continue to use this service if this continues.
10/04/12
No comment left by this customer.
09/04/12
Next day delivery still not arrived at destination 6 days later. Written response requested and refund.
09/04/12
use parcel monkey every week have for 2 years never a problem yet perfect safe service
09/04/12
Thanks very much for your long term business.
No comment left by this customer.
09/04/12
great sevice thanks
09/04/12
Excellent service as usual .
09/04/12
very pleased thanks
09/04/12
No comment left by this customer.
09/04/12
arranged collection of a package last Wed and still noone has collected it , no message to say why and I don't know what is happening
09/04/12
No comment left by this customer.
09/04/12
Excellent service and good rates.
09/04/12
Quick and easy service to use
09/04/12
No comment left by this customer.
09/04/12
Services excellent from pick up to delivery and cost.
09/04/12
shame youve put the prices up :-) ....mite have to shop around.....good service tho'
09/04/12
Sorry but City Link have raised their costs for the first time in 3 years.
No comment left by this customer.
09/04/12
collect and delivered a very heavy parcel on time - can't ask for more
09/04/12
Excellent pricing and prompt collection.
09/04/12
fine
09/04/12
No comment left by this customer.
09/04/12
Picked up at ll a.m. delivered next day as promised before 12 noon
09/04/12
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
1st I have used Parcel Monkey,Spot on collection and happy customer with next day delivery, will use again for heavy items.Thanks
09/04/12
Thank you for making your first order with us.
I've tried other delivery services, but yours has been the best so far and the one I will recommend to others first, thanks
09/04/12
Thank you for offering to recommend us.
the corrier was nice. but he allways came after 2pm...days gone!
09/04/12
No comment left by this customer.
09/04/12
You did not pick up the parcel the next day as you should have done.
09/04/12
a time frame would help but service was very good
09/04/12
brilliant service again
09/04/12
No comment left by this customer.
09/04/12
The price was good however I arranged for someone from Citylink to pick up the package from my office and they never arrived.
09/04/12
No comment left by this customer.
09/04/12
excellent service - saved lots of money and on line updates were superb - happy to recommend!
09/04/12
Excellent service, collected and delivered as agreed.
09/04/12
Very easy process, clear details about parcel collection and delivery, highly recommended, would use again
09/04/12
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