We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
excellent AGAIN!!
16/04/12
Collected as arranged, delivered next day as promised & in evening customer happy
16/04/12
Ok... Parcel collected April 5th. Billed as "Next day delivery". Now April 16th. Courier say will deliver tomorrow! Minimum 10 days late!!!
16/04/12
No comment left by this customer.
16/04/12
Your site was easy to use and i was impressed with follow up mail but courier used (Courier) took 1 week to deliver parcel.
16/04/12
A great service, and will use again A****
16/04/12
Everything went swimmingly. Thanks.
16/04/12
Picked up on time, deliovered on time.... You could not ask for anything else really. Thanks...
16/04/12
Great! better than parcel 2 go
16/04/12
Collected on time; driver cheerful & helpful - many thanks
16/04/12
A brilliant and straightforward service.I've always worried about using a courier but now I've found you-no more worries!Fab service!
16/04/12
Thanks very much and we are glad you have found us too.
No comment left by this customer.
16/04/12
No comment left by this customer.
16/04/12
very good service no problem
16/04/12
No comment left by this customer.
16/04/12
No comment left by this customer.
15/04/12
very good service but it would be helpful to have either an am or pm collection time ?
15/04/12
Great suggestion and we would love to offer this but the couriers are not able to provide it yet.
Very good quick reasonable. Great service overall
15/04/12
Expensive quotes. Found £10 quote online.
15/04/12
Perfect service from city link(by noon service)
15/04/12
Excellent as usual
15/04/12
very pleased with your service
15/04/12
2 of the items were delivered in good time, the 3rd was 2 days over
15/04/12
Lovely service very nice helpful staff and great price. Many thanks
15/04/12
Waitied for collection all day & noone came, phoned next day, very unhelpful staff, told the driver mised it which made the delivery 6 days
15/04/12
once collected was great service. shame I had to wait in all day for 3.30 collection. just to know morning or afternoon would be great
15/04/12
Just as soon as our courier partners can offer a collection window then we will provide it to our customers.
excellent so far
15/04/12
have stopped using parcel monkey now as there prices are too expensive. its a shame but i now find interparcel or yodel much cheaper
15/04/12
Is Yodel "next day" or 48hrs??
I waited in all day and you did not pick my parcel up until the following day and only after three phone calls
15/04/12
No comment left by this customer.
15/04/12
No problems at all
15/04/12
Parcel still not arrived. Paid over £40 for a next day service. Rubbish. I will never use again.
15/04/12
very quick, thanks
15/04/12
FLEXIBLE AND EFFICIENT SERVICE
15/04/12
As always a very straight forward and economical way of sending parcels.
15/04/12
trouble free, will use again, thank you
15/04/12
No comment left by this customer.
15/04/12
excellent service shame the price had to go up recently
15/04/12
Thanks. We think its a shame too but had to act based on the increase City Link put forward.
No comment left by this customer.
15/04/12
Really simple on line process to follow. No complaints will definitely use again!
15/04/12
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