We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
Very Good and simple,one problem driver not allowed to contact me prior delivery for the to prepare don't to miss doorbell, etc.
09/04/12
next day delivery was offered not fulfilled lost us money!
09/04/12
We thought your service was truly amazing! We have recommended your company at several of our friends! Thank you.
09/04/12
Thank you very much for the recommendations.
No comment left by this customer.
09/04/12
Package arrived broken
09/04/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
09/04/12
Very good
09/04/12
Very efficient service overall, good value and fast - thank you.
09/04/12
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
good service, as usual. Thanks
09/04/12
please maintain your excellent service
09/04/12
No comment left by this customer.
09/04/12
was not told of local depot delays and given next day pickup dates twice (rescheduled) only to finally be told the third time i call.
09/04/12
Our Response: Sorry but we were not informed of depot delays either.
THe SErvice was excellent and the parcel arrived safely
09/04/12
excellent no1 in my book
09/04/12
Excellent service no issues thank you
09/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
Great as always - thank you!
08/04/12
Easy on-line cost estimate and booking. First class collection when stated. Polite driver. Delivered on time. Excellent all round service.
08/04/12
No comment left by this customer.
08/04/12
Excellent service. Easy to track and reasonably priced.
08/04/12
Well you went from being mega competative to with your prices to mega expensive
08/04/12
Our Response: Mega expensive compared to who for next day delivery?
It would have been nice to have a rough time guide for pick up or contact No. Parcel up at 15.45. Long day waiting in for driver.
08/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
Parcel monkey! Super super starship trooper!!!!!!!!!
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
Great service, bit pricey now though!
08/04/12
Parcel wasn't collected on the monday or tuesday, had to rebook and print another label for wednesday, will probably affect my ebay feedback
08/04/12
What would be of great use would be an accurate time slot for designated collection to minimise the time spent waiting at home
08/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
the best
08/04/12
No comment left by this customer.
08/04/12
Excellent service , straightforward and unbeatable price
08/04/12
the parcel was not collected on the day it should have been.
08/04/12
Wear the customers shoes when giving suport not just reading the rules and regulations
08/04/12
Excellent service as always. Collected and delivered on time.
08/04/12
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