We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
cheaper prices
10/04/12
Very efficient, great price great service
10/04/12
PM used to be good value for money but was very expensive for the small parcel I sen this time, and I have no idea if it ever arrived.
10/04/12
Our Response: Check the tracking details and it shows it has arrived on time.
great
10/04/12
parcel arrived on easter sunday, grandchildren delighted that the easter bunny had remembered them. will use you again thankyou very much
10/04/12
Great to see the delivery in Japan took place on Easter Sunday to keep your Grandchildren happy.
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
friendly and efficient service plus great price
10/04/12
Delivery was due today, I waited in but nothing arrived. How can I contact them to find where it is?
10/04/12
Our Response: On behalf of the courier concerned sorry for the failed delivery yesterday. Please contact our support team who will update you.
delighted with the service, cheapest price around with very prompt delivery
10/04/12
No comment left by this customer.
10/04/12
very cost effective but it would have been nice to have a time for collection e.i between 1 & 2pm or 2pm & 3pm
10/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
Website was very easy to use, very happy with the pricing. Without this website I'd probably just use Royal Mail out of laziness!
10/04/12
System very easy & quick to use and prices very competative
10/04/12
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
Easy ordering, pleasant driver collecting the packages, delivered on time!
10/04/12
Took rather a long time this time, sent 2/4 not yet delivered on the 10/4 should get there tomorrow, I hope.
10/04/12
No comment left by this customer.
10/04/12
Parcel wasn't picked up for 2 days so wasn't delivered before the office closed for Easter holiday, which was disappointing
10/04/12
no one came to pick up my parcel - i was luck enough to be able to call the old collection person who kindly told me where he was!
10/04/12
No comment left by this customer.
10/04/12
As usual - efficient trustworthy service!
10/04/12
No comment left by this customer.
10/04/12
Courier ALWAYS PICKING UP PARCEL LATE FROM US SO THAT IS WHY WE BUY DELIVERY FROM YOU VERY LESS.
10/04/12
No comment left by this customer.
10/04/12
It would be useful when listing collection address on your system if there was already a defaulted address I could choose like parcel2go
10/04/12
No comment left by this customer.
10/04/12
Excellent
10/04/12
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
reliable service,good tracking info
10/04/12
No comment left by this customer.
10/04/12
delivered as promised ...simmples :)
10/04/12
Collected and delivered on time, thanks. A text from City Link with an approximate collection or delivery time would be even better.
10/04/12
No comment left by this customer.
10/04/12
Great next day delivery of a parcel most would not deliver or wanted four times the price ...very happy
10/04/12
No comment left by this customer.
10/04/12
Wonderful Service!
10/04/12
Great tracking service thanks
10/04/12
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