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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,411 reviews.
very good service, at a low cost
01/03/12
the only improvement i can think of is to offer a narrower collection window to save waiting in all day.
01/03/12
very good picked up the next day
01/03/12
No comment left by this customer.
01/03/12
collection courier very polite and efficient- delivery was on time-very impressed!!- well done will be using you again
01/03/12
Easy on-line booking process and to date; courier collection has been faultless.
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
a text to give a approx collection time would help
01/03/12
very efficient
01/03/12
Very good service, great stuff, many thanks!!!
01/03/12
No comment left by this customer.
01/03/12
The parcel was meant to be delivered on Mon 27 Feb, it arrived on Tues 28th, no one has yet returned my call to explain
01/03/12
The 6 parcels where all delivered as promised and arrived in good condition, I understand from the client thanks
01/03/12
I would recommend that once the item is picked up it should alert the buyer that "your item is on its way" via text message
01/03/12
very efficient and friendly service
01/03/12
No comment left by this customer.
01/03/12
Good communication, helpfull staff, will use again, Thanks
01/03/12
No problems.. Until I needed to make a claim on the insurance for an item that had been damaged in transit! Would not recommend!
01/03/12
A clock I sent to N.Ireland arrived with the glass smashed and, according to the recipient' was left on the doorstep with no contact
01/03/12
No comment left by this customer.
01/03/12
Good service
01/03/12
Quick collection and delivered on time. Will use again. A++
01/03/12
2 days was ordered, took 5 ....
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
Reliable service thank you
01/03/12
No comment left by this customer.
01/03/12
xcellent price, excellent service, definitely be using again
01/03/12
CANNOT FAULT YOUR SERVICE
01/03/12
excellent service
01/03/12
Always very simple and easy to do, thanks for your help
01/03/12
great service fast and really good price, will definitely use you again
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
very good service
01/03/12
I sent five parcels this time and all delivered on time, damage-free - as always thank you.
01/03/12
No comment left by this customer.
01/03/12
Nothing more to say. Very pleased.
01/03/12
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