We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 193,613 reviews.
No comment left by this customer.
22/11/10
The collection was not made. Courier said PM (you) do not sent the collect information. They say they have told you before. You can also
22/11/10
Very happy with the overall service
22/11/10
No comment left by this customer.
22/11/10
No comment left by this customer.
22/11/10
No comment left by this customer.
22/11/10
No comment left by this customer.
22/11/10
Great service with reasonable price, easy to use online services, quick collection and delivery. Recommend to others.
22/11/10
another broken item but your claims form is far to complicated to even bother with
22/11/10
No comment left by this customer.
21/11/10
1st class
21/11/10
No comment left by this customer.
21/11/10
No comment left by this customer.
21/11/10
No comment left by this customer.
21/11/10
Fantastic service
21/11/10
No comment left by this customer.
21/11/10
No comment left by this customer.
21/11/10
No comment left by this customer.
21/11/10
Very happy with the collection and was delivered by 2pm next day with a signiture
21/11/10
GREAT SERVICE AS USUAL
21/11/10
No comment left by this customer.
21/11/10
Excellent! Many thanks!!!
21/11/10
Perfect in every respect
21/11/10
very happy with your service, so glad we found you!
21/11/10
I would not recommend Parcel Monkey due to a lack of credit or compensation when things go bad.
21/11/10
No comment left by this customer.
21/11/10
No probs fast smooth transaction
21/11/10
great service,arrived earlier than expected.will definately use again.many thanks
21/11/10
No comment left by this customer.
21/11/10
Every thing went smoothly
21/11/10
No comment left by this customer.
21/11/10
Improvements to customer service are required asap. Messaging service not really adequate-cannot get immediate answers to queries.
21/11/10
For the money its a good service, about 1 in 5 parcels are not collected 1st time and it would be good to be able to contact you by phone
21/11/10
2 ITEMS ARE DAMAGED. VERY POOR SERVICE!!!
21/11/10
Perfect Service.
21/11/10
Great service, great price, definately use again.
21/11/10
Very Good Service and will use again
21/11/10
No comment left by this customer.
21/11/10
You offer collection times, but never seem to adhere to the ones chosen. Could be a problem.
21/11/10
Ur far too slow to refund money even on simple issues as cancellations & when u promise refund. So have 2 waste time keep checking paypal
21/11/10
