We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 204,383 reviews.
faultless as always
25/04/11
excellent value, speedy service
25/04/11
No comment left by this customer.
25/04/11
No comment left by this customer.
25/04/11
I'd like to be able to edit details of an order before checkout. I can't find a way to do this at the moment.
25/04/11
No comment left by this customer.
25/04/11
parcel picked at a good time and delivered next
25/04/11
No comment left by this customer.
25/04/11
Quick, easy to use service. However: often we don't have a phone number for the customer, so please don't make this mandatory.
25/04/11
Our Response: Unfortunately this is a requirement of our carriers to place a booking - so we must make it mandatory.
No comment left by this customer.
25/04/11
No comment left by this customer.
25/04/11
No comment left by this customer.
25/04/11
Great
25/04/11
No comment left by this customer.
25/04/11
Excellent service and price but only available when City Link appeared on your list, due to measurments and impracticality of boxing..
25/04/11
No comment left by this customer.
25/04/11
As usual all ran smoothly apart from customer not being about to receive goods! But that's not Parcel Monkeys problem
25/04/11
Excellent service, as usual, thank you.
25/04/11
Much better than having accounts with lots of couriers ourselves
25/04/11
Excellent service!!!!!
25/04/11
No comment left by this customer.
25/04/11
Excellent service ,good value,will use again
25/04/11
No comment left by this customer.
25/04/11
No comment left by this customer.
25/04/11
very good and prompt
25/04/11
No comment left by this customer.
25/04/11
Courier came the next day as arranged and item was successfully delivered to recipient with no issues
25/04/11
Give an estamated time for pick even am or pm would be better than waiting in all day only to have my parcel picked up at 4.30 waisted day
25/04/11
As described! Will deal again!
25/04/11
excellent service all the way,
25/04/11
fantastic service!
25/04/11
Service was exultant, Will use you again.***
25/04/11
No comment left by this customer.
25/04/11
You kept my credit card details and almost charged me again for a previous paid for delivery. Scandalous.
25/04/11
great! just would be nice to know the time the pick up would be!
25/04/11
No comment left by this customer.
25/04/11
Good service. Would ask you to produce print out customs forms instead of filling in your own as other companies do and as PM used to too.
25/04/11
No comment left by this customer.
25/04/11
Courier has still not collected it as they forgot to collect they keep messing up i may go to another courier if you can,t sort it.
25/04/11
No comment left by this customer.
25/04/11
