We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Great as always - thank you!
08/04/12
Easy on-line cost estimate and booking. First class collection when stated. Polite driver. Delivered on time. Excellent all round service.
08/04/12
No comment left by this customer.
08/04/12
Excellent service. Easy to track and reasonably priced.
08/04/12
Well you went from being mega competative to with your prices to mega expensive
08/04/12
Our Response: Mega expensive compared to who for next day delivery?
It would have been nice to have a rough time guide for pick up or contact No. Parcel up at 15.45. Long day waiting in for driver.
08/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
Parcel monkey! Super super starship trooper!!!!!!!!!
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
Great service, bit pricey now though!
08/04/12
Parcel wasn't collected on the monday or tuesday, had to rebook and print another label for wednesday, will probably affect my ebay feedback
08/04/12
What would be of great use would be an accurate time slot for designated collection to minimise the time spent waiting at home
08/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
the best
08/04/12
No comment left by this customer.
08/04/12
Excellent service , straightforward and unbeatable price
08/04/12
the parcel was not collected on the day it should have been.
08/04/12
Wear the customers shoes when giving suport not just reading the rules and regulations
08/04/12
Excellent service as always. Collected and delivered on time.
08/04/12
5 star very good delivery will use you again all the best happy easter
08/04/12
Thanks and a Happy Easter to you too.
very quick highly recommended
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
Very cheap, but not collect
08/04/12
Good easy to use website. Friendly delivery staff. Fast service.
08/04/12
The service does what it says on the tin!
08/04/12
No comment left by this customer.
08/04/12
Everything ok apart from being able to contact you by phone not virtual talk
08/04/12
No comment left by this customer.
08/04/12
I have a problem that i emailed you about 3 days ago and have still not heard a reply. please email be back on [email protected] thanks
08/04/12
Service very good,was sending 40 parcels a week,but 54% price increase was to much,Royal Mail cheaper now.
08/04/12
Our Response: The recent increase is due to City Link raising their prices for the first time in 3 years and is not something we have control over.
A day late on the pick up this time but otherwise as good as usual.
08/04/12
Signed up for Premier Account, but haven't been given AM slot as requested...still random collection times
08/04/12
Great service yet again, thanks
08/04/12
No comment left by this customer.
08/04/12
Easy to use system
08/04/12
Great
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
contacting you by telephone could be made quicker and answers to emails sent
08/04/12
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