We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
good service, very pleased.
16/04/12
No comment left by this customer.
16/04/12
Parcel damaged at receiving end. Not a good transaction.
16/04/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
16/04/12
Very good as usual. Thanks
16/04/12
Always there always best price
16/04/12
No comment left by this customer.
16/04/12
No comment left by this customer.
16/04/12
Good service. Although wish quotes for remote areas would be given before filling in everything
16/04/12
The parcel was picked up as agreed and delivered on time and left with my neighbour. a good customer experience.
16/04/12
No comment left by this customer.
16/04/12
poor service from your logistic partner waited in for 10 hours pick up evrntually happened next day wont use parcel monkey again.
16/04/12
Our Response: We are sorry about that but this would have happened if you had booked with another provider of the couriers service.
good service
16/04/12
Accurate quote on price, prompt pick up and next day delivery fantastic service.
16/04/12
you have offer people to pay by paypal. parcel2go.com if paid with paypal charging 2% i m happy to pay 2% of postage price
16/04/12
Is that allowed under PayPal's terms and conditions??
On time, cheap, efficient, brilliant. Thanks. A+
16/04/12
Easy transaction. Better coms re pick up could have been better
16/04/12
No comment left by this customer.
16/04/12
ITS GOOD AS IT IS WHAT MOOR CAN I SAY THANKS BILLY
16/04/12
very good service
16/04/12
still not deliveried!!!
16/04/12
speedy and very efficient would recommend every time
16/04/12
No comment left by this customer.
16/04/12
Colected on agreed date, quick delivery & excellent price, couldn't fault your service
16/04/12
Parcel did not get delivered 'next day' but the day after - not great, especially when recipient stayed in for it to arrive
16/04/12
No comment left by this customer.
16/04/12
Nothing to add. Great service.
16/04/12
No comment left by this customer.
16/04/12
The box was open but nothing was missing.
16/04/12
still very happy. Good prompt service which also gives me happy customers. Thankyou
16/04/12
Excellent and efficient service & cheapest
16/04/12
Your service is brilliant and I think you should consider taking on domestic postal deliveries!
16/04/12
No comment left by this customer.
16/04/12
Not mucht to say as the service was very good and easy to book. I always recommend to use your company. Thanks again.
16/04/12
Not your fault, but the parcel wasn't collected the 1st time it was booked in. Not the 1st time it's happened using you to book it for me.
16/04/12
No comment left by this customer.
16/04/12
Could do with knowing a rough collection time, otherwise great service!
16/04/12
No comment left by this customer.
16/04/12
Would recumbent you service to my friends, have used your company twice now, simple and easy to use, great.
16/04/12
tried to deliver at 7.30 on first attempt with no success but other than that spot on.. thanks!
16/04/12
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