We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Collection delayed by one day, resulted in staying in house for 48 hours.
13/04/12
No comment left by this customer.
13/04/12
No comment left by this customer.
13/04/12
No comment left by this customer.
13/04/12
City link picked up a day later than you said, but was delivered next day. easy to use service. great !
13/04/12
Excellcent and easy service thanks
13/04/12
Great! My packet arrived so quickly, and it was cheaper than what i'd first seen.
13/04/12
Excellent service, good valie for money!
13/04/12
good service
13/04/12
Excellent rates and parcel was easy to track with fast delivery. only downside waiting in all day for collection a.m or p.m option prefered
13/04/12
The parcel hasnt been delivered yet!! It got picked up on tues because it was missed last thurs and still not arrived today (FRI) ANNOYED!
13/04/12
No complaints. All as planned and stated.
13/04/12
No comment left by this customer.
13/04/12
Ordered 4/4/12, collected 5/4/12 (OK), not delivered until 10/4/12. One parcel missing - I advise you after 14 days, you're not interested
13/04/12
No comment left by this customer.
13/04/12
No comment left by this customer.
13/04/12
Excellent service as always!
13/04/12
good service but become a bit pricey.
13/04/12
After previous letdowns a few mths ago l must admit this time l have recieved good service, parcel collected & delivered when stated, thanks
13/04/12
No comment left by this customer.
13/04/12
appreciate the service given... recommended
13/04/12
The driver was personally told that the parcel was extremely fragile and to keep THIS WAY UP, he then loaded it into the van upside down
13/04/12
Our Response: We are sorry about that but can't physically control an individual drivers actions.
Why pay more!!!!
13/04/12
A very smooth proces: I will use you again
13/04/12
Good price and quick
13/04/12
Service was good thankyou
13/04/12
No comment left by this customer.
13/04/12
ok spot on this time
13/04/12
No comment left by this customer.
13/04/12
5***** excellent service
13/04/12
No comment left by this customer.
13/04/12
No comment left by this customer.
13/04/12
parcel collected 4th of April, still not delivered.can not get through to Courier to get an update..been phoning for 3 days and no answer
13/04/12
Scheduled collection failed, office not open 9 am to enquire, details of order hidden whilst office not open, no contact driver to seller
13/04/12
Was never given a time for pick up
13/04/12
Our Response: A collection time slot is not provided by the courier concerned.
Collection and delivery performed flawlessly. Please display prices INC.VAT - businesses can figure that out but consumers get confused
13/04/12
No comment left by this customer.
13/04/12
No comment left by this customer.
13/04/12
No comment left by this customer.
13/04/12
good
12/04/12
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