We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 191,767 reviews.
really easy, will use again
08/11/10
it is a problem when a ebay buyer has to arrange a collection from a seller to arrange to get parcel address label to seller
08/11/10
As always, your prices are better and your servie levels excellent.
07/11/10
Prompt & efficient service-thanks
07/11/10
Would have been 'excellent' had you not Emailed me at 0830 stating I had missed collection when driver collected at the correct time later!!
07/11/10
have a link from ebay for the delivery address.
07/11/10
No comment left by this customer.
07/11/10
No comment left by this customer.
07/11/10
Speed of delivery after collection is amazingly fast, I recommend you always.
07/11/10
No comment left by this customer.
07/11/10
When i got my dates wrong, you guys were very helpful in sorting it out without recharging me- very impressed!!
07/11/10
No comment left by this customer.
07/11/10
No comment left by this customer.
07/11/10
KEEN PRICING & GREAT SERVICE - FROM NOW ON MY 1ST CHOICE !
07/11/10
took over 3 hours to get the label emailed so i cound print it
07/11/10
Your good and your quick and affordable AAA+++
07/11/10
Great Service. keep up the good work..
07/11/10
very poor due to being informed that the parcel arrived at IronRus very badly damaged and the iron is now unusable I now want compensation
07/11/10
Good communication and excelent pick up sevice as requested
07/11/10
Excellent and such a fantastic price! Much reccomended!!!!
07/11/10
Very good thanks
07/11/10
You never picked parcel up!!! Went with Parcel Force. Going through PayPal to get money back. Useless company!
07/11/10
Yet again excellent service at each end of he delivery. Thanks
07/11/10
No comment left by this customer.
07/11/10
first class service
07/11/10
Ive been useing parcel monkey for 7 months now im well impressed with the service.
07/11/10
delivered on time no hassle,top banana !
07/11/10
As always an outstanding service at an outstanding price. Big thumbs up from me.
07/11/10
well done many thanks
07/11/10
The communication regarding the status of the order and pick up is excellent, thank you
07/11/10
Parcel Monkey service fine, courier ignored pick up instructions resulting in a missed collection the first day.
07/11/10
No comment left by this customer.
07/11/10
the website took my postcode down wrong, due to my house being a new build i think, and i had to drop off the item at city link,
07/11/10
No comment left by this customer.
07/11/10
once again spot on
07/11/10
No comment left by this customer.
07/11/10
package was picked up in preferred time slot and delivered the next day! it was cheap but delivered fast! fab!
07/11/10
top service will use again!!
07/11/10
parcel was not picked up on day registered - picked up next day after I complained
07/11/10
excellent service
07/11/10
