We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
No comment left by this customer.
17/04/12
unable to track delivery with city link. Had to phone delivery address to make sure they had received it.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
Excellent all round service but would like to pay by palpal
17/04/12
I find it was a very useful & cost effective service for me but it was not the next day it was 2days delivery. collected on Wednesday -Fri
17/04/12
A very good service
17/04/12
Very good service as always. Thanks
17/04/12
Parcel picked up at workplace as arranged and arrived at delivery address the next day
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
consistent with fair pricing will use again
17/04/12
No comment left by this customer.
17/04/12
spot on thanks
17/04/12
Collection as notified and all delivered next day. Only slight problem was that my mobile number was put as contact number for all parcels.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
Excellent as always !!
17/04/12
As always, a great service from both PM & courier.
17/04/12
Our Response: Thanks very much and I guess you really wanted to give us a few more stars!!
The driver did not turn up to collect the parcel after sitting in all day waiting for them
17/04/12
Our Response: This one shows being booked on the 10th of April, collected on the 11th and delivered on the 12th.
Just so easy - I cannot think of any criticism and am recommending you everywhere!!
17/04/12
Thank you very much for the recommendations.
No comment left by this customer.
17/04/12
Went ok but city link are muppets and lie all the time and make up rubbish to cover for their incompetent drivers.
17/04/12
No comment left by this customer.
17/04/12
Faultless service, highly recommended. A1++++++++++++++++
17/04/12
Picked and delivered on time. I cannot recommend you enough. Never had any breakages or damage to parcels.
17/04/12
No comment left by this customer.
17/04/12
DO NOT RECOGNISE THE NUMBER
17/04/12
No comment left by this customer.
17/04/12
Pleased with the service and reasonable pricing. Would use you again and recommend to others.
17/04/12
Thank you and it's great news that you will be recommending us.
just fine
17/04/12
Courier courier didn't show up. Each call means a 25 minute wait on a 0870 number - the 3 calls we made doubled the cost. Shocking service
17/04/12
The driver failed to collect on the agreed day, The dear lady Karen waited at home all day, then she phoned and arranged recollection 2 days
17/04/12
No comment left by this customer.
17/04/12
not received parcel yet
17/04/12
Booking a pick up until 10am, same day would be useful!
17/04/12
We would love to offer this again but City Link stopped this service last October.
an allocated pick up time. possibly a 4 hour window.
17/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
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