We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
excellent service
03/04/12
City kink did not collect the parcel two days running in the end I dropped it to them this caused the job to be massively delayed.
03/04/12
Great service, great value. The only thing I would suggest is that a time slot for collection would be really helpful.
03/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
No comment left by this customer.
03/04/12
Item was collected on date arranged and delivered the following day - perfect service. Thank you.
03/04/12
Very reliable service from driver on my route. Disappointed in price hike from £5.89 to £8.89..I have had to absorb this cost to avoid put
03/04/12
Sorry but City Link have raised their costs recently for the first time in 3 years.
Faultless!
03/04/12
Everything was arranged quickly, cheaply! Very satisfied!
03/04/12
very easy to send parcel - instant quote
03/04/12
good product, good service, good price & good communication -will use again
03/04/12
first time user of parcel monkey,, no problems would use them again
03/04/12
Thank you for making your first order with us.
Easy to organise, cheaper than everywhere else and very reliable.
03/04/12
Customers happy
03/04/12
No comment left by this customer.
03/04/12
Four of the five parcels were delivered in good order, but one parcels contents were 50% damaged.
03/04/12
Our Response: We are very sorry one of your parcels were damaged. Please contact our support team who will help you make a claim.
No comment left by this customer.
03/04/12
No comment left by this customer.
03/04/12
control of and communication by telephone with the corrier about the exact collection time would be very convenient.
03/04/12
no problems what so ever first class service well satisfied
03/04/12
No comment left by this customer.
03/04/12
No comment left by this customer.
03/04/12
No comment left by this customer.
03/04/12
I was really pleased with your service, the only problem I had was locating the print off label, but that is probably my fault!
03/04/12
Fab service! Friendly driver and very cheap!!
03/04/12
fab !!! fab !!! service , very fast , smooth collection and delivery to my door , very happy,a great price too, will be back !! excellent
03/04/12
Collected on-time and delivered in reasonable time.
03/04/12
Carry on doing what your doing, your service was very good, we will be using you again soon.
03/04/12
fantastic service will be using this any time i need to send anything x
03/04/12
It would have been very good if insurance up to £500 didn't cost another £8+VAT, but that seems excessive for my experience with City-Link
03/04/12
Good service, on time collection and delivery
03/04/12
Excellent service! Recommended!
03/04/12
Your feedback request has come through before a) label email to print and b) successful delivery of goods. My feedback would be best after d
03/04/12
The request sent is for the order you made last week which was delivered on 29.03.12
Thank you for a hassle free courier service!
03/04/12
And Thank You very much for your order.
good, got there on time
03/04/12
No comment left by this customer.
03/04/12
No comment left by this customer.
03/04/12
Really good service, paypal could be offered as a payment option
03/04/12
No comment left by this customer.
03/04/12
A quick and simple service, will be using them again in the future
03/04/12
on tracking the parcel it advised 'incorrect address return to sender' . I am still waiting for parcel to be returned .
03/04/12
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