We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
No comment left by this customer.
10/04/12
Better than the last time when you lost the parcel and took ages to refund the money even though citylink admitted it.
10/04/12
The parcel was delivered quickly and arrived undamaged which for Parcel Force is most excellent!
10/04/12
Exceptional next day service - keep up the good work !!!! Many thanks
10/04/12
picked up when you said, very good. would use again.
10/04/12
No comment left by this customer.
10/04/12
Great service, fast and easy to use thanks
10/04/12
Fab as always x
10/04/12
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
everything worked well.pick up was excellent and delivery also. thanks
10/04/12
No comment left by this customer.
10/04/12
Excellent as always well done PM :)
10/04/12
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
always on time and carefully delivered
10/04/12
Good
10/04/12
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
This is an excellent service, the prices are very good and it is easy to book the courier you want. very impressed indeed!!
10/04/12
Thanks very much.
As always, a nice and easy transaction at a good price.
10/04/12
No comment left by this customer.
10/04/12
Nice easy transaction - far simpler than dealing directly with couriers
10/04/12
No comment left by this customer.
10/04/12
Thre parcel was an awkward shape so I expected some difficulties but all went well and it was delivered promptly. Brilliant
10/04/12
A very efficient service. I will use you again. Thank you very much
10/04/12
Could do with a call before hand to give an indication of pickup time
10/04/12
No comment left by this customer.
10/04/12
delivered on time very good
10/04/12
Parcel not delivered 5/4/12 - website tracking a waste of time - unable to contact anyone - client let down - never use PM again
10/04/12
the courier did not collect the package. I am currrently trying to obtain a full refund.
10/04/12
Our Response: On behalf of the courier concerned please accept our apologies and contact our support team for a refund.
No comment left by this customer.
10/04/12
Prompt service
10/04/12
your tracking website doesn't respond
10/04/12
Our Response: City Link tracking normally works but sorry if you had a problem with it.
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
No comment left by this customer.
10/04/12
Not the cheapest service,but no problems so far and very helpful stuff
10/04/12
No comment left by this customer.
10/04/12
very easy to use - great value for money!
10/04/12
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