We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 194,528 reviews.
PERHAPS A LITTLE MORE INFORMATION ABOUT WHAT DETAILS ABOUT PARCEL,(I;EAUCTION REF NO) ARE REQUIRED BEFORE GETTING HALF WAY THROUGH
06/12/10
Fast overnight service. Much appreciated. Thank you.
06/12/10
After all the snow wwe were not expecting to recieve our parcels so quick. Very happy with the price.
06/12/10
better than royal mail.If you could say morning or afternoon for collection better than waiting in all day
06/12/10
NO PARCELS COLLECTED FOR A WEEK - NO CONTACT FROM ANYONE - CITY LINK DO NOT ANSWER THE PHONE
06/12/10
No comment left by this customer.
06/12/10
Fab service, especially next day to rural france, 10/10!
06/12/10
booked a pick up stayed home than I got an email regarding missed collection than rebooked for next day than I haven't even heard from you.
05/12/10
No comment left by this customer.
05/12/10
No comment left by this customer.
05/12/10
Last week I had 3 missed collections, 2 of which were before any snow landed! Rival services are only £1 more, I may use them instead.
05/12/10
No comment left by this customer.
05/12/10
complaint submitted still waiting for you to reply !
05/12/10
Amazing, efficient and cheap !!!
05/12/10
excellent! will use again!
05/12/10
Will use again for sure. Great service.
05/12/10
No comment left by this customer.
05/12/10
very good this time thanks
05/12/10
superfast service beats royal mail by miles will use again
05/12/10
Great service, very impressed with the overall service and good speedy delivery. Thanks alot!!
05/12/10
No comment left by this customer.
05/12/10
No comment left by this customer.
05/12/10
No comment left by this customer.
05/12/10
No comment left by this customer.
05/12/10
No comment left by this customer.
05/12/10
Very Good
05/12/10
Never collected parcel. Though I did actually see the Courier driver in my area.
05/12/10
amazing service , considering the appaling weather. but just tried to get a quote for sending fishing rods,and couldnt get one, have had to
05/12/10
Good service, stright forward and efficient. Thank you
05/12/10
No comment left by this customer.
05/12/10
No comment left by this customer.
05/12/10
You never reply to queries and I have just had a collection cancelled with no explanation
05/12/10
No comment left by this customer.
05/12/10
The service itself was fine, but the documentation and emails which came back were unclear and confusing. Other providers have been better.
05/12/10
Courier didn't turn up. No phone call or email to let me know. Waited in all day for nothing :(
05/12/10
Half the price of Royal Mail and twice as efficient. Will recommend to all.
05/12/10
Good, thank you. I will use you again
05/12/10
Parcel has still to be delivered. Courier tried to make a delivery today (Sunday) to a business address.
05/12/10
excellant service will definatly be using this service again, Would highly recommend A+++++
05/12/10
No comment left by this customer.
05/12/10
