We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,391 reviews.
Speed brilliant(Left Essex Thurs, in New York Fri). Unfortunately all your emails went into my Spam a/c, so problem for your driver, sorry
16/04/11
brilliant service would recommend
16/04/11
No comment left by this customer.
16/04/11
very good as allways
16/04/11
Failed to pick up on schedule. Wasted an extra day of our holiday waiting in for the courier!
16/04/11
Courier didn't bother ringing the door on the first delivery attempt.
16/04/11
Have a lovely day :) XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
16/04/11
Overall we thought your service was really good. h
16/04/11
Always get what i need. Would be great if you could offer to bring the box for a fee to fit my goods.
16/04/11
Not collected on booked date and claimed no parcel was ready but did not call
16/04/11
Great service.
16/04/11
No comment left by this customer.
16/04/11
Very pleased with the service, used PM for 6 months and never had any problem, polite drivers, would reccomend to anyone.
16/04/11
It was perfect, price was good, service excellent, I don't think you could make it any better. Thank you very much, I shall recommend to you
16/04/11
No comment left by this customer.
15/04/11
Very poor service. Paid the money. Courier never ever arrived to collect the parcel.
15/04/11
No comment left by this customer.
15/04/11
Smooth process.
15/04/11
No comment left by this customer.
15/04/11
No comment left by this customer.
15/04/11
PICKED UP IN GOOD TIME by polite helpful driver,delivered on time in good condition.thank you
15/04/11
No comment left by this customer.
15/04/11
excellent service as always !!
15/04/11
No comment left by this customer.
15/04/11
Collection Driver Very Polite and Helpful, Absolutely great Service, could not be better
15/04/11
No comment left by this customer.
15/04/11
No comment left by this customer.
15/04/11
Fast and efficient. Would use again and again. Thank you.
15/04/11
No comment left by this customer.
15/04/11
Very good service. Collected and dropped off within specified time.
15/04/11
Delivered on time again. Hassle free transaction. Keep up with the good work! Thank you guys!
15/04/11
No comment left by this customer.
15/04/11
No comment left by this customer.
15/04/11
Efficient service. Thanks.
15/04/11
collected on Friday morning on a nextday delivery got there on the Tuesday afternoon not good again
15/04/11
Very good service I have recomended to friends
15/04/11
Perhaps, if I could have a norrower margin of time for collection of the parcel would be fantastic!
15/04/11
Excellent service and very reasonable rates - just need to be able to set a collection time now and it would be perfect!
15/04/11
Good service, no problems
15/04/11
It's annoying that you have to in effect lie about how much the item costs, otherwise you incur extra insurance costs.
15/04/11
