We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
I have just sent a message to you. Your collectors did not come therefor a wasted day for me at home and another day to wait for collection
05/04/12
No comment left by this customer.
05/04/12
easy to use and reliable courier
05/04/12
No comment left by this customer.
05/04/12
All seems pretty good, Shame you don't have attractive female drivers, like in that carry on film. xxx
05/04/12
Sorry but for £7.49 you cant have everything!!
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
top price as gone up but very good service better then interparcal by far
05/04/12
Thank you.
excellent service as usual
05/04/12
parcel was nto collected in 3 different occasions, no one at parcel monkey to resolve.
05/04/12
Our Response: Our support team will help you and refund you if the failed collections were down to the courier concerned.
Thought it was a fantastic service you offer, the only thing I would say would be to have a help desk contact number.
05/04/12
Another good job well done
05/04/12
very efficient service at the right price
05/04/12
I contacted the help no, the staff was very rude and unhelpfull, but the rotherham branch was fantastic and so was the driver
05/04/12
No comment left by this customer.
05/04/12
thanks for being there
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
great service ill be back!
05/04/12
No comment left by this customer.
05/04/12
great service but approx times for collections would be good
05/04/12
Everything was excellent. Cannot fault this time.
05/04/12
No comment left by this customer.
05/04/12
No problems , prompt service , though tracking poor
05/04/12
Excellent service and will use again
05/04/12
Excellent service - booked & delivered safely. Phone call from driver to get our location (new build) was welcome.
05/04/12
good service, tracking great, parcel was open on arrival though. have used before and will again.
05/04/12
If possible a pickup service with a time, say am or pm, so its possible to advise the pick up point approx time
05/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
A quick, speedy and easy service - thanks.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
Item arrived damaged and now having to file a claim with Parcel Force
05/04/12
Our Response: Any claims need to be sent to us please.
A very efficient and easy service at a great price.
05/04/12
No comment left by this customer.
05/04/12
No problems with any shipment - but a little difficult to get in touch with you to amend orders
05/04/12
Still be interested in a way to collect and deliver (5+ ) plastic postal envelopes up to 1kg
05/04/12
No comment left by this customer.
05/04/12
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