We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
Good service thankyou
04/04/12
No comment left by this customer.
04/04/12
excellent service
04/04/12
excellent service
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
The parcel was collected just after 2PM and was delivered next morning at 9.40, very good service.
04/04/12
Excellent, will definitely be my first choice of courier from now on.
04/04/12
No problems
04/04/12
No comment left by this customer.
04/04/12
GOOD A+++
04/04/12
Our first experience of sending a parcel with you was quick easy and efficient
04/04/12
Thank you for making your first order with us.
fast
04/04/12
1st class as usual
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
The Night Freight collections that i arranged were collected a day late & only after i had chased you! Second instance of this
04/04/12
very happy very fast very happy
04/04/12
..
04/04/12
very easy service to use
04/04/12
No comment left by this customer.
04/04/12
Price increase disappointing but your system is always efficient & clear
04/04/12
Sorry but City Link have raised their costs for the first time in 3 years.
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
No comment left by this customer.
04/04/12
Parcel picked up before 9 and delivered next day by 11.30 by City Link, superb service for a reasonable price
04/04/12
best service i have ever used. highly reccommended. maybe a some info on moving larger parcels. ie , furniture etc.is there a service?
04/04/12
Please try our Nightfreight service for all your large items.
No more visits to the local Post Office when I have this high standard of service...I shall be back!
04/04/12
brilliant
04/04/12
Great service, collector very friendly.
04/04/12
Collected and delivered on time... Thank you..
04/04/12
came on the day specified. delivered in two days. tracked .signed for. perfect
04/04/12
Parcel was due to be picked up 30/03, wasn't picked up until 02/04. Delivery date was supposed to be 03/04...no show!!! Very poor service!
04/04/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
04/04/12
Item as arrived damaged
04/04/12
Our Response: Sorry to read that your item is damaged. Please contact our support team who will help you make a claim.
How about sending a txt when delivered
04/04/12
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