We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,391 reviews.
Easy to order, easy to pay, great customer service. Reliable. Brilliant, no complaints!
14/04/11
No comment left by this customer.
14/04/11
will use again although parcel force was cheaper for one of my parcels and they bring lables, cheaper than rm though!
14/04/11
We always make the best possible value services available, thanks for your business.
Very pleased with my first order with you.
14/04/11
Better than last time- which would not be difficult.
14/04/11
No comment left by this customer.
14/04/11
Fast and efficient, thanks very much
14/04/11
Excellent as always!
14/04/11
No comment left by this customer.
14/04/11
No comment left by this customer.
14/04/11
cheap and cheerful...... fast delivery... website needs to be user friendly though...but everything else was good
14/04/11
Excellent collection and fast delivery - would recommend and use again! Thanks
14/04/11
your tracking does not always work
14/04/11
No comment left by this customer.
14/04/11
No comment left by this customer.
14/04/11
Courier did not turn up. I ended up taking the parcel to the depot myself. Not very good at all.
14/04/11
No comment left by this customer.
14/04/11
Love the service as usual - only wish I could add to my comments! Really great service linked to ebay - fab for buyers thx :o)
14/04/11
Excellent, I've used the service several times.
14/04/11
Great service
14/04/11
No comment left by this customer.
14/04/11
The only thing that could improve your impeccable service would be a downloadable invoice
14/04/11
Could do with same day collections and prices not changing randomly mid-morning on the web site.
14/04/11
great
14/04/11
Easy to use website - competative prices - informative helpdesk
14/04/11
Perfect service, super driver, my customers were very happy, thank you :)
13/04/11
I am new to your service and must admit that iit has been first class in many ways, cost, timely delivery, excellent service, will use this
13/04/11
Very good.a much improved service,although it is much more expensive to send 23 kg seats now that city link are not quoted.I use TNT now!
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
More clarity over when an item will be picked up would be useful.
13/04/11
great service
13/04/11
Courier picked up the wrong parcel from my office, thought he would've realised when he didn't sign for it!! Returned and resolved
13/04/11
very quick easy service will recommend
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
Excellent
13/04/11
picked up and delivered on time very reasonable prices and a speedy service thank you
13/04/11
No comment left by this customer.
13/04/11
