We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
No comment left by this customer.
17/11/12
excellent as usual. thanks
17/11/12
No comment left by this customer.
17/11/12
item collected at good price says it all
17/11/12
Easy to order and price, always prompt and friendly collection
17/11/12
No comment left by this customer.
17/11/12
Fair price and excellent service will use you again
17/11/12
Fantastic news, Thanks very much.
OUTSTANDING SERVICE, VERY PROMPT, JUST FANTASTIC!!!
17/11/12
Cheers.
No comment left by this customer.
17/11/12
Quick, efficient, competitively priced, recc+++++
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
17/11/12
Maybe a shorter time slot for collection
17/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Delivery driver did not knock or leave a delivery slip thru the door at delivery address. Parcel was left round side of house for hours!
17/11/12
Our Response: Sorry as he should not have done that. We will speak to the courier company that he works for.
Very reliable user friendly service, good communication, will definitely use again - many thanks
17/11/12
No comment left by this customer.
17/11/12
MY PARCEL WAS PICKED UP ON MONDAY AND I HAVENT RECEIVED IT YET
17/11/12
Our Response: Tracking shows an address problem but it should be delivered tomorrow.
No comment left by this customer.
17/11/12
parcel was collected on time , and tracking service is good , also prices very competitive
17/11/12
excellent customer service hassle free much better than parcel force
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
16/11/12
ver happy with service wil use you again thanks
16/11/12
No comment left by this customer.
16/11/12
Very impressed! Would definately use again, Many thanks, Annie :o)
16/11/12
And a big thank you for booking with us Annie :-)
No comment left by this customer.
16/11/12
you did not collect the parcel on the day that it was booked in for.
16/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Fast and efficient. Excellent value.
16/11/12
The whole transaction was implement and delivery very quick. Thank you
16/11/12
collection and delivery as arranged at a good price !
16/11/12
No comment left by this customer.
16/11/12
Good value competetive pricing, Good email communications, driver collected on time, would use again.
16/11/12
Thank you very much.
Nothing really to add - pick up was fine and all went well the delivery. Very happy with the service - and price. thanks
16/11/12
Only one man to left parcel so my employees at help no lifting equipment on van not very good
16/11/12
Our Response: It's made clear when you book that you will have to help the driver!!
No comment left by this customer.
16/11/12
Smooth pick up and process - thank you!
16/11/12
Perhaps a crate or container that our package travels in as it isn't always possible to find the right sized box and part of the cost is si
16/11/12
!!!!!!!!!!!!!!!!!!!!!
No comment left by this customer.
16/11/12
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