We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
The parcel was not picked up on the day promised causing us to have an unsatified customer.
19/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Great thanks
19/11/12
picked up and delivered on time thanks
19/11/12
Delivered to wrong address and your label had different address to one I put on
19/11/12
Our Response: You booked three shipments so are you sure you never crossed labeled them?
No comment left by this customer.
19/11/12
Have used parcel monkey many times and find the service reliable with excellent quotes
19/11/12
Would be great to have an indication of the time of collection so not waiting around. Even if it cost a little extra.
19/11/12
Very impressed with the service, straight forward online and doesn't matter how late at night you go on it is still collected the next day!
19/11/12
Brilliant!!
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Excellent service as always.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Excellent service again, have recommended you to a friend
19/11/12
Thank you and it's great to see you have been recommending us too :-)
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Excellent Service
19/11/12
the procedure was not clearly explained. The label wasn't printable as early as expected, but all went well in the end, thank you.
19/11/12
The service you booked has both the label and bag provided by the courier driver. This is clearly explained when booking.
Parcel collected and delivered on time.
19/11/12
Great service from start to finish will use again highly recommended
19/11/12
Thank you very much.
No comment left by this customer.
19/11/12
I will be useing you again , very pleased all round .
19/11/12
excellent. Very easy. No problem what so ever.
19/11/12
The parcel has arrived in Australia damaged with contents irreparable. Please advise how to claim.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Excellent service. Courier arrived as booked and parcel was delivered to Italy 4 days later with fully tracked progress. Will use again.
19/11/12
5 stars
18/11/12
only 1 available courier hardly a comparison
18/11/12
Great service - fast, well priced - perfect for my needs.
18/11/12
Hassel free and delivered next day
18/11/12
4 stars
18/11/12
all good
18/11/12
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