We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,584 reviews.
Courier hasn't showed
23/11/12
The item (despatched by Courier) was sent to the wrong despatch centre and then to the wrong address on two occasions.
23/11/12
5 stars
23/11/12
very prompt friendly service
23/11/12
Good service . Reliable. Value for money. I would use again. Thank you
23/11/12
5 stars
23/11/12
Easy to use no problems here.
23/11/12
5 stars
23/11/12
4 stars
23/11/12
5 stars
23/11/12
Good service with a friendly driver. will use again.
23/11/12
The parcel wasn't collected on the right day and it was sent to wrong delivery hub so was not delivered to customer in time stated on web
23/11/12
No comment left by this customer.
23/11/12
Nice one, very good service,i will use parcel monkey again soon thanks,Caleb Bell
23/11/12
No comment left by this customer.
23/11/12
Prompt collection and delivered the following day as promised
23/11/12
I am more than happy with the service provided by yourself s. Thank You
23/11/12
It took 2 attempts for you to pick up; no reason was given, yr email just said collection was missed. But my sender waited in for collection
23/11/12
Many thanks, it was difficult to find somebody home. Really appreciated your patience and organizzation.
23/11/12
Just as it said on the tin!
23/11/12
You asked for my feedback and here it is...that was the quickest and most efficient parcel I've ever sent! Thanks cheeky chimp!
23/11/12
Thank you very much.
Courier never pick up on the designated day
23/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Service excellent as usual
23/11/12
No comment left by this customer.
23/11/12
No comment left by this customer.
23/11/12
Vey good service. Fair pricing. Nice and polite driver. Many thanks. A+++++
23/11/12
No comment left by this customer.
23/11/12
on time no problems and the best price, always use parcel monkey.
23/11/12
No comment left by this customer.
23/11/12
Good collection as arranged again. Thanks.
23/11/12
No comment left by this customer.
23/11/12
If I'm organising a pick up from someone else, why do you email me the labels to go on the package and not them? I had to email them on? :(
23/11/12
You get the labels because you are our customer. They can always register their own account.
No comment left by this customer.
23/11/12
Perhaps give an am or pm time for collection of parcel
23/11/12
No comment left by this customer.
23/11/12
No comment left by this customer.
23/11/12
Parcel not collected on date specified & still awaiting collection of the parcel now
23/11/12
Service is V.good,but if there is time limit for pick up such as morning am or afternoon pm pick up would be even beter .just a suggestion
23/11/12
No comment left by this customer.
23/11/12
Easy to use service, very efficient with excellent tracking facilities
23/11/12
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