We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
big +
18/11/12
No comment left by this customer.
18/11/12
Always A1
18/11/12
No comment left by this customer.
18/11/12
First time using your service, was very pleased with it all, hope to use again.
18/11/12
Thank's very much for making your first booking with us.
No comment left by this customer.
18/11/12
Failed to turn up on the arranged day, cost my customer a days wages!! Will not use again!!
18/11/12
i have tracked my parcel ml0279917 which was going to greece but has ended up in london i contacted parcel force they said contact you ?
18/11/12
Our Response: You have booked our own International service which goes to the destination country after going through our UK hub first.
No comment left by this customer.
18/11/12
Tracking says the parcel arrived on time which is great. Just wish Ebay buyers would confirm receipt when asked.
18/11/12
Problem Courier Glasgow did not deliver as read address as unit 10111 not as unit 10/11 as stated.Did not even attempt even though 15 unit
18/11/12
Our Response: Tracking shows the goods were delivered on 15.11.12
No comment left by this customer.
18/11/12
very pleased with service
18/11/12
The Price rise parcel monkey keep enforcing are a complete joke
18/11/12
Our Response: You are upset at paying £7.49 + vat to send a vacuum cleaner door to door and on a next day service!!!
No comment left by this customer.
18/11/12
Let down by UPS on one collection of 3 parcels - they eventually turned up a day late at 7pm in the evening.
18/11/12
Our Response: We don't use UPS!!!
you guys aren't relaible and don't sewm to ensure orsers are picked up- not your responsability right??
18/11/12
Our Response: SEWM??
terrible. Item still hasnt been collected despite me calling Courier TWICE!!! really annoyed please cancel and refund money
18/11/12
Was able to add comments via phone on the day of the collection. - Would be great to be able to get a 2hr pickup slot.
18/11/12
all good - stress free service!
18/11/12
No comment left by this customer.
18/11/12
Truly excellent service
18/11/12
my 1st parcel delivery via parcel monkey & everything went like clockwork. Will certainly use again & have recommended to my friends.
18/11/12
Thank's very much for making your first booking with us and it's great to see you have been recommending us too :-)
No comment left by this customer.
18/11/12
No comment left by this customer.
17/11/12
Easy efficient and a wonderful service
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
17/11/12
very happy with the service and price, I shall use it again, thank you
17/11/12
Fantastic news, Thanks very much.
No comment left by this customer.
17/11/12
could not inprove it exalent
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
17/11/12
No comment left by this customer.
17/11/12
Very pleased with communication and service.
17/11/12
good service good price
17/11/12
i was well inpressed and thanks again
17/11/12
faultless from start to finish with no hassle
17/11/12
No comment left by this customer.
17/11/12
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