We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,584 reviews.
No comment left by this customer.
25/11/12
you failed to collect and did not even explain why or apologise
25/11/12
Excellent service except for wrong tracking number on my tracking page.
25/11/12
Some of the items in to delivery were damaged when they arrived
25/11/12
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
No comment left by this customer.
25/11/12
Perfect no improvement required thanks
25/11/12
Faster pick up possibly
25/11/12
Item never collected on time
25/11/12
very impressed
25/11/12
No comment left by this customer.
25/11/12
Very good service, was able to track parcel all the way to doorstep.Picked up and delivered on time.Will Definitely use this service again.
25/11/12
Fantastic news, Thanks very much.
No comment left by this customer.
25/11/12
No comment left by this customer.
25/11/12
Very good .. cant knock it :-)
25/11/12
No evidence the courier turned up, rebooking and new labels are a huge hassle
25/11/12
No comment left by this customer.
25/11/12
First class service. Much better than Parcel2Go !!!
25/11/12
We couldn't agree more ;-)
excelle service as always. great price and parcel tracking too. thanks
25/11/12
I can't fault you
25/11/12
No problems
25/11/12
A pickup time slot of say 2 hours would be good. Then the sender is not tied down for a whole day
25/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
great
25/11/12
No comment left by this customer.
25/11/12
No comment left by this customer.
25/11/12
No comment left by this customer.
25/11/12
Great service as always.
25/11/12
took 3 days to get there,, it was ment to be next day
25/11/12
No comment left by this customer.
25/11/12
#Great service, thank you
25/11/12
Brilliant, hassle free service.
25/11/12
No comment left by this customer.
25/11/12
could not fault the service top class
25/11/12
hi parce monkey were very good in collecting my order and the driver was very helpfull when taking and putting my t.v in the van. thank you.
25/11/12
Everything happened as you said it would. Will happily use Parcel Monkey again, when necessary. Thanks Parcel Monkey a good job well done.
25/11/12
Cheers.
emails re progress very good
25/11/12
My latest experience of your service was very good - prompt collection and very pleasant driver
25/11/12
No comment left by this customer.
25/11/12
We have only scored you satisfactory as we were unable to Track shipment and had to rely on phone calls to France for confirmation of receip
25/11/12
The new cheaper delivery is working out really well for me and has brought my costs down quite a bit. Thanks Ruth
25/11/12
Cheers Ruth and it's great to see you are enjoying our exclusive DX service.
excellent service, thank you.
25/11/12
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