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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
excellent service!!!!!
07/10/12
No comment left by this customer.
07/10/12
Very good service but would be good to have a morning or afternoon option for pick up / drop off
07/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
Great no problems
07/10/12
picked up and delivered on time thankyou
07/10/12
very good service.
07/10/12
The ability to specify morning or afternoon collection would be nice, but otherwise the whole thing was faultless.
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
Wrong item collected and the courier didny even realise. Delivered the wrong parcel right to the destination.
07/10/12
Our Response: We do expect the couriers to be supervised and handed the goods you want them to take.
Collection as planned, easy transaction, very happy!
07/10/12
Happy with the service but disappointed that the next day delivery took 2 days longer to arrive at destination.
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
All ok thankyou, very good communications
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
brilliant service and promt
07/10/12
Really good, user friendly website. Larger parcels bit on the expensive side compared to others but collection and delivery were excellent.
07/10/12
I seem to struggle to get the sender to print the label for me at times, Do i really need the whole label or can they just write my address
07/10/12
No comment left by this customer.
07/10/12
Fantastic service very competative rates
07/10/12
cannot be improved upon ,the best by far
07/10/12
I do not agree to you keeping my credit card details. Your system would not allow me to continue, I hate that!
07/10/12
No comment left by this customer.
07/10/12
good service for the price :)
07/10/12
No comment left by this customer.
07/10/12
thanks i always you 18th time star rateing 10/10
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
An email to confirm delivery at the recipients address would be appreciated, otherwise excellent service.
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
No comment left by this customer.
07/10/12
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