We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,808 reviews.
Cheaper than anywhere else and got my parcel to its destination (Hong Kong) without any fuss.
13/11/12
Fantastic news, we are so pleased you enjoyed using our own International service.
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Very happy with the service. prompt collection, helpful friendly driver. Thanks will use you again.
13/11/12
easy peasy lemon sqeezy, i didn't print the label as printer broke but driver collected & delivered anyway
13/11/12
Excellent service, will definately use it again !
13/11/12
very good as normal
13/11/12
Extremely shocking. 48hr service it's now one week and still no delivery!!!!!!! Where is the item?
13/11/12
Our Response: DX were unable to collect, there was then a problem with the delivery address but I can confirm the item has been delivered this morning.
No comment left by this customer.
13/11/12
very good on time
13/11/12
very happy and satisfied with service
13/11/12
Easy to book, pick up when stated, delivered next day, need I say more!!
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Good service thanks
13/11/12
fully recomended
13/11/12
Thank you very much.
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Very good parcel monkey service so thanks
13/11/12
My 2 parcels were badly damaged, the value of the parcels total £240.00, I have therefore lost £240.00 due to Nightfreight's poor service.
13/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
13/11/12
Perfect, best way to ship to Europe.
13/11/12
No comment left by this customer.
13/11/12
you had between 7am and 5pm to deliver and the parcel didnt come till 6.30pm. dissapointed!
13/11/12
Did exactly what they they said they would do
13/11/12
courier was city link better at collecting items, I have personally used city link and night frieght and still waiting for nightfreight
13/11/12
no comment
13/11/12
never collected,didnt bother to call,rang up said I had to rebook collection for next day! took to sorting office, Shocking!
13/11/12
Very happy with courier service but did not give top marks due to the fact I was not sent a receipt for payment.
13/11/12
Easy toarrange. Excellent tracking. Fast service
13/11/12
no comment
13/11/12
Quick delivery :) Thank you!!!
13/11/12
My only problem with the service was not knowing when the courier was going to come and collect so wasted a whole day waiting !
13/11/12
no comment
13/11/12
Great as always¬!
13/11/12
The service was excellent,package arrived undamaged and very quickly,only slight problem was tracking was unavailable.
13/11/12
Thanks and having checked the tracking all looks well.
I am trying to contact you as I have now had two broken parcels unfortunately
13/11/12
Our Response: Sorry to read that. Please use our online support section to submit your message and we will deal with it for you.
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
