We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,807 reviews.
The driver failed to deliver stating that there was nobody in,the customer says otherwise - the parcel was 2 days late :(
14/11/12
Awful customer service
14/11/12
No comment left by this customer.
14/11/12
I could only access next-day service when getting a quote.
14/11/12
That's because your item was too big for our 48hr bag service.
Your courier didn't collect first time, then he didn't collect second time. Never using you again, it was next day delivery! Useless
14/11/12
Top services. Over the many parcels I have sent. I have not has any problem!
14/11/12
Very efficient all round. Thank you
14/11/12
Excellent service. Followed my instructions for picking up from safe place. Would use you more often if your prices hadn't risen so much.
14/11/12
Our prices only rise when the couriers raise their charges.
No comment left by this customer.
14/11/12
excellent service fast response *******************
14/11/12
Bang on time. Great service. Best tracking system. Go for it.
14/11/12
No comment left by this customer.
14/11/12
very good
14/11/12
No comment left by this customer.
14/11/12
TOOK 2DAYS TO COLLECT PACKAGE STOPED USING YOU AND GIVE YOU A 2ND TRY AND WAS BADLY DISERPOINTED
14/11/12
Excellent. However a clear indication on how to measure the box would be good. I.E which way is height depth width
14/11/12
I have used this service on several occasions now and have been satisfied each time.
14/11/12
Perfect! As usual! Thanks
14/11/12
No comment left by this customer.
14/11/12
efficent
14/11/12
No comment left by this customer.
14/11/12
No comment left by this customer.
14/11/12
no problems
14/11/12
All good. Will recommend a friend.
14/11/12
excellent service
14/11/12
No comment left by this customer.
14/11/12
cant
14/11/12
very prompt service and competetively priced
14/11/12
Thank you very much.
No comment left by this customer.
14/11/12
No comment left by this customer.
14/11/12
I recently tried ordering again but the website wouldnt allow payment. No number on website to get assistance, but previous order good value
14/11/12
Great service so I will be back
14/11/12
No comment left by this customer.
14/11/12
No comment left by this customer.
14/11/12
when its parel force perfect.
14/11/12
Time scale for courier collection would make the experience 10/10
14/11/12
No comment left by this customer.
14/11/12
No comment left by this customer.
14/11/12
Very good service -m any thanks
14/11/12
The order went well. But there was a lack of choices of courier available - Royal Mail options were not available only Citylink,
14/11/12
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