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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
No comment left by this customer.
09/10/12
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09/10/12
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09/10/12
Be Cheaper
09/10/12
LOL :-)
Great service, but I have been given a cheaper price by UK Mail so may use this service
09/10/12
Parcel not collected for 3 days due no communication from you that it was not picked up,i was away and item was in the porch with a note
09/10/12
Nothing i found you very easy to use thank you Darren
09/10/12
collect when they should and deliver next day, cant ask for more ! Thanks.
09/10/12
excellent
09/10/12
Great service, thank you.
09/10/12
Very pleased with the service. Went without a hitch. Will use again
09/10/12
Based on my most recent experience everything good. Maybe an email or text to say the collection will be between x time and x time
09/10/12
As always fantastic service, arrangements went smoothly and parcel arrived safely - could not trust another service, thanks again!
09/10/12
Terrible service! Charged $50 USD at the destination which i was not aware of, which have been paid but still item not delivered to address
09/10/12
excellent service throughout
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
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09/10/12
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09/10/12
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08/10/12
Top service used 3 times never let down Tariq Raja Oxford
08/10/12
Thank you Tariq.
Flawless. Great service - thank you.
08/10/12
Very efficient!
08/10/12
No comment left by this customer.
08/10/12
Great service and price yet again thanks
08/10/12
Booked on Tuesday for Thursday collection, lots of notice! and a day we would be in. The courier didn't turn up! Item not delivered til Mon!
08/10/12
Our Response: On behalf of the courier concerned please accept our apologies.
No comment left by this customer.
08/10/12
hot service :-)
08/10/12
Courier didnt turn up delayed the goods being delivered to the customer went to wrong unit and we had to chase up poor customer service
08/10/12
possibly make batch ordering a bit easier by remembering collection details. saves time on forms and make the whole process quicker.
08/10/12
Wel I must say top marks you collected and delivered quicker than parcel 2go and I will use you from now on thank you very much 5 star
08/10/12
That's music to our ears!!
Thank you so much, very happy with service. to Ireland
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Great service, great prices
08/10/12
Very impressed and we didn't even leave the house. Will certainly recommend and will use you again. Thank you.A*******
08/10/12
Thank you and it's great to see you will be recommending us.
Once more great service, cheapest I can find! A++++++++++++++++++++++++
08/10/12
The service was very good and price very reasonable. Morning or afternoon collection option would be preferable
08/10/12
lost believed to be left at wrong address, still awaiting delivery !!!!!!!!!!! POOR
08/10/12
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
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