We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
No comment left by this customer.
15/11/12
Goods were damaged upon arrival
15/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
15/11/12
The cabinet was in perfect condition but arrived broken and I am looking for compensation.
15/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Very good service - to improve - some idea [range] of pick-up time would have been welcomed [to avoid staying at home all day] - Regards
15/11/12
No comment left by this customer.
15/11/12
No comment left by this customer.
15/11/12
seems good enough to me.
15/11/12
fast and cheap. what more could you ask for!
15/11/12
No comment left by this customer.
15/11/12
Excellent service
15/11/12
everything all right
15/11/12
Parcel not collected until 3 days later.
15/11/12
Collected as arranged and delivered in good time. Thank you
15/11/12
No comment left by this customer.
15/11/12
Easy to use but had to do it three times before it would go into the cart
15/11/12
As a company shipping goods every where, we are very pleased with quotes and deliveries. Excellent.
15/11/12
No comment left by this customer.
15/11/12
No comment left by this customer.
15/11/12
excellent service, very pleased!
15/11/12
Very impressed with the service from start to finish. Will be recommending and using in the future!
15/11/12
Thank you very much.
Excellent Service - Well done Parcel Monkey.. :)
15/11/12
The item I had picked up on Friday was not delivered until Tuesday. I would be interested to hear why? Not a 24hr service
15/11/12
Our Response: We can't explain why this never happened on Monday but will raise it with the courier concerned. On their behalf please accept our apologies for this.
No comment left by this customer.
15/11/12
No comment left by this customer.
15/11/12
No comment left by this customer.
15/11/12
Excellent price, excellent service. What more can I say?!! :-)
15/11/12
redelivered as recipient was called away. brilliant.
15/11/12
Great service and really quick delivery. Parcel was collected last Friday and was delivered today (Thursday). Brilliant!
15/11/12
No comment left by this customer.
15/11/12
Very pleased . Quick and efficient service
15/11/12
great service, great value.......
15/11/12
I like this courier (DX ) comes around 2pm and brings a printed bag
15/11/12
That's great news and please spread the word ;-)
A very good service -we will use you again!
15/11/12
Thanks very much.
Always bog standard - prices not very competative
15/11/12
Our Response: When compared to who??
Very quick and efficient service. Couldnt ask for more and at a bargain price
15/11/12
Not much more you can do. From beginning to end it went exactly as it said on the packet. Now in my Favourites!"
15/11/12
Thank you.
collection missed completely - citly link performance dissapointing
15/11/12
Parcel collected on time, and delivered on time too.
15/11/12
You did not pick up on the day specified nor inform me of the fact. The service was ****.
15/11/12
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