We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
Cheap, easy to use and understand and excellent service
20/11/12
great service to europe again thanks
20/11/12
Excellent service and prices
20/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
I was very impressed with speed of collection and delivery . No complaints a great experience
19/11/12
No comment left by this customer.
19/11/12
An excellent fast efficient service will definitely use again
19/11/12
Totally amazing service, and a 3rd of the price the post office were to charge ! Well done highly recommended. Thank you
19/11/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Easy website to use - didn't make collection on designated day, during the times given, but collected satisfactorily the next day
19/11/12
The service is excellent!! If I would change anything it would be to get an email confirmation of delivery rather than keep checking back :)
19/11/12
Timely and good value.
19/11/12
The emails containing the shipping labels take along time to come through (city link)
19/11/12
Sorry about that but City Link have had a number of technical issues recently which has caused the delays.
no problems
19/11/12
Good Service
19/11/12
very fast and nice service,thank you
19/11/12
Everything went ok with the service. it would be better to be able to know if collection / drop off would be am or pm.
19/11/12
No comment left by this customer.
19/11/12
Excellent Service....will use again Thank You
19/11/12
Very good service thank you
19/11/12
You failed to collect, I complained & have had NO response, where is my refund, please contact asap,Tel 07833306619 [email protected]
19/11/12
parcel collected on time,very good driver-plesent and friendly,good service
19/11/12
I'm pleased with the service, but would prefer an indication of time to pick parcel up, I waited in most of the day, morning or afternoon wo
19/11/12
Parcelmonkey was fine.City Link lied to recipient and told them that I was out for pick up, they had in fact got goods. Delivered 24hr late
19/11/12
No comment left by this customer.
19/11/12
shipped by Courier to Southport Merseyside,attempted 2 deliveries I requested it returned on the 17th but still tried 3rd time on the 19th
19/11/12
No comment left by this customer.
19/11/12
Great service - parcel collected 9am next day from Lincs & delivered am following day to Devon - will be happy to use again
19/11/12
Excellent. 1st time I have used you, would do so again.
19/11/12
Absolute rubbish and waste of time and money... I am still waiting for a reply and NO ONE is bothering to reply after i have paid as well???
19/11/12
Stop useing Courier as their service is rubbish , unreliable , late , poor comunication , lost parcels and hours on phone to try to sort .
19/11/12
It all worked fine so I'll be using you again
19/11/12
Paying for a next day service, but getting a 48 hour one isn't great. So City Link fulfilling what they promise would be a start.
19/11/12
No comment left by this customer.
19/11/12
Waited until 4:30 for parcel to be picked up rang up after spending 30 mins on the phone was told I would have get it picked up next day!
19/11/12
Great service again. Thanks
19/11/12
No comment left by this customer.
19/11/12
Good as always, keep it up.
19/11/12
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