We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
excellent in every aspect
21/11/12
Booked up the morning of the day before collection, our shop closes at 5.00 pm they did not collect untill 5-15 pm 32 + hours later
21/11/12
Excellent service and value - but I do wish you would accept Paypal!
21/11/12
On Booking. Unable to download Address labels. Tracking number is not easy to find, again on booking
21/11/12
98% perfect maybe giving a time that the parcels will be collected would be nice, I would be happy pay a small amount for this, thanks
21/11/12
No comment left by this customer.
21/11/12
parcel still has not been delivered
21/11/12
ono of the best and cheapest service in the world thanks for your service good +++++++++++++++++++++++
21/11/12
No comment left by this customer.
21/11/12
No option for same day pick up. Dissapointing
21/11/12
This was my first experience using parcel monkey, parcel was picked up when they said and delivered promptly!
21/11/12
Well priced , informative and efficiant service ...very pleased
21/11/12
Quick & efficient
21/11/12
No comment left by this customer.
21/11/12
Good job
21/11/12
Failed to collect, ****.
21/11/12
No comment left by this customer.
20/11/12
I got parcel to loved ones at affordable price
20/11/12
No comment left by this customer.
20/11/12
Awesome Job
20/11/12
faultless pick up +delivered as promised
20/11/12
The driver moaned terribly about me having 2 large parcels because his van was full! Very rude.
20/11/12
No comment left by this customer.
20/11/12
very simple to use and very quick
20/11/12
A very good, easy and clear system. Great to use!
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
difficult to forward the packing label complete with barcode via email.would like it sent in pdf or similar
20/11/12
collected on time and delivered as arranged can't ask for more. Dave
20/11/12
Really grateful !! If u a not in rush its the best way to order your parcel....CHEAP CHEAP and it WAS MOST IMPORTANT THING!! 100% Satisfied
20/11/12
Prompt collection. On schedule delivery. Good Tracking facility
20/11/12
A first class service as always.
20/11/12
No comment left by this customer.
20/11/12
flipping brilliant
20/11/12
No comment left by this customer.
20/11/12
Very efficient service. Website recommended to me by a friend and will definitely use them again. An excellent price. Thanks.
20/11/12
5***** once again !
20/11/12
AA routw planner
20/11/12
parcel was suppose to be deliver for 15th but arrived on the 20th after calling 8 times and with no communication from the driver.
20/11/12
First time i've used your service, very impressed. Will certainly be using you again.
20/11/12
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