We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,438 reviews.
Thank you Parcel Monkey for making life easier when it comes to posting our bulkier items. Very efficient and easy to use.
05/12/12
No problem and thank you very much for your bookings.
No comment left by this customer.
05/12/12
give your driver a phone to let us know he is at our gate which is always closed,bell on gate,picked up at depo,unpleased
05/12/12
i am still waiting for a call back to get another label to arrange collection, its terrible service 07747 102995
05/12/12
No comment left by this customer.
05/12/12
Again Courier failed to pick up on the agreed day.
05/12/12
No comment left by this customer.
05/12/12
Yet again I have been let down, not by Parcel Monkey, by Courier
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
no comment
05/12/12
no comment
05/12/12
no comment
05/12/12
Top service !
05/12/12
Thanks very much.
great
04/12/12
No problems at all picked up and delivered to schedule as expected thanks.
04/12/12
no comment
04/12/12
no comment
04/12/12
Excellent service and will fully recommend your service to anyone
04/12/12
Thank you and it's great to see you will be recommending us.
no comment
04/12/12
Excellent as always, very prompt delivery.
04/12/12
excellent service. Was a little worried when parcel was collected after latest time quoted, but everything worked out well and great cost
04/12/12
CARLESSNESS, PACELS GET DELIVERED TO CUSTOMER IN AN APPALLING STATE, DONT BOTHER WITH EXTRA LOSS/DAMAGE COVER THEY TRY TO GET OUT OF PAYING
04/12/12
parcel collected over 1 WEEK AGO STILL NOT DELIVERED YET ON a NEXT DAY service & no customer service person is responding. Wheres my parcels
04/12/12
Our Response: Your item was signed for by "Swift" on November 23rd at 12:28.
No comment left by this customer.
04/12/12
Only downside: have to pack item first so weight is known, but then you can't insert bottom bit of address label without splitting pack open
04/12/12
Very easy to use and book, Citylink collected and delivered as per service offered, cant fault the service at all.
04/12/12
Great, thanks
04/12/12
Easy to use, fast service - awesome!
04/12/12
Just keep in up
04/12/12
Good again!!!
04/12/12
very good thanks, delivery was reasonably cheap also :)
04/12/12
clearly left message stating parcel in garage if I was out, note through the door saying could not collect - very disapointing
04/12/12
Our Response: On behalf of the courier concerned please accept our apologies.
Great gettimg parcel picked up from work and arrived at destination in double quick time ..fab service
04/12/12
As always, an excellent portal for personal accounts for Citylink
04/12/12
cant fault angthing, spot on thanks paul
04/12/12
great thanks
04/12/12
great service nice and cheap easy to organise
04/12/12
Excellent service. Don't lose sight of value for money.
04/12/12
We don't intend to but we have to raise our prices if the couriers do though.
exellent service will use again
04/12/12
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