We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,808 reviews.
The order went well. But there was a lack of choices of courier available - Royal Mail options were not available only Citylink,
14/11/12
no comment
13/11/12
Not picked up as requested had to rebook with no response from customer service,again!
13/11/12
Cant fault the service, easy to follow , value for money and went like clockwork. What more could a customer want? Thanks
13/11/12
no comment
13/11/12
no comment
13/11/12
Good reliable service with excellent value for money - 1st class service
13/11/12
I have made a complaint and am yet to receive a response.
13/11/12
no comment
13/11/12
VERY HAPPY WITH SERVICE SAVES ALL THE HASSLE OF THE POST OFFICE 5***** WIIL DEF USE AGAIN
13/11/12
That's music to our ears!!
no comment
13/11/12
no comment
13/11/12
Good, fast and reliable service, will definitely use again
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
quick reliable service
13/11/12
my parcels werent collected today.I am so disappontied.It was supposed to be one day delivery.
13/11/12
service was excellent as always
13/11/12
No comment left by this customer.
13/11/12
Thanks very good.
13/11/12
Operator was prompt and polite when collecting parcel from home.
13/11/12
Excellent service at a great price!
13/11/12
Please use Paypal
13/11/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
13/11/12
Excellent service many thanks
13/11/12
Very impressive. Was really pleasantly surprised by the good service. Well done.
13/11/12
Our Response: So it should have been 5 stars then........lol
Always my favoured way to send parcels and bulky goods!!
13/11/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
13/11/12
Excellent Service, will use again
13/11/12
No comment left by this customer.
13/11/12
I have used City Link through your company and find the whole process very reliable and I'm very happy with it. Great job.
13/11/12
It was very good after Rich helped. Have recommended u lil monkey's 3 times now!
13/11/12
Thanks very much Samantha and it's great to hear that you have been recommending us :-)
excellent service.
13/11/12
No comment left by this customer.
13/11/12
Quicker time between order and postage label being emailed to customer
13/11/12
This delayed time is down to the couriers systems and the time it takes for them to confirm the booking.
what parcel monkey does is very good and i will definatly use again
13/11/12
Very good, even the City Link driver sings your praises!
13/11/12
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