We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,584 reviews.
To have a set time slot may be good.
27/11/12
Perfect and hassle free, collection and delivery at a bargain cost thankyou
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
Very Fast Collection and extremely fast delivery
27/11/12
No comment left by this customer.
27/11/12
Parcel force failed to collect on correct date, but that's not parcelmonkeys fault, service great from your end
27/11/12
No comment left by this customer.
27/11/12
I never use any other delivery company, why should I, parcel Monkey are the cheapest and the best.
27/11/12
No comment left by this customer.
27/11/12
Good service,thanks a lot
27/11/12
had to meet the nightfrieght on route cos he could get to me before his hours ran out 20 miles to meet him your **** will not be using you a
27/11/12
Delivered on time and the person who recieved the parcel said it was in excellent condition
27/11/12
Courier are appalling, my customer STILL hasn't received her parcel which was sent nearly a week ago!!
27/11/12
collected on time delivered on time no problemswill use you again ***************
27/11/12
No comment left by this customer.
27/11/12
Good service as usual
27/11/12
No comment left by this customer.
27/11/12
Dispite me being in and sat by the bell no one rang the bell or knocked the door, meaning parcel was missed.
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
Can't think of any! Good value, collected when stated and delivered quickly. First time I've used you and am very impressed - thank you!
27/11/12
No comment left by this customer.
27/11/12
Prompt dlivery. Thanks!
27/11/12
very happy with service provided and all at a fair price
27/11/12
The carrier picked up the wrong parcel (4 bags not the one case) and sent them to Huddersfied even though they were labelled for Boston
27/11/12
Our Response: I am sorry to read that but it's your responsibility to hand over the correct parcels to the driver.
No comment left by this customer.
27/11/12
Fantastic service
27/11/12
excellent service this time
27/11/12
No comment left by this customer.
27/11/12
If very poor is the worst then that will have to do! My parcel was lost for 24 hours! In the end we had to go and pick it up ourselves!
27/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the item going missing in their network.
No comment left by this customer.
27/11/12
This parcel was not collected!!!!
27/11/12
Collected and delivered on time, good parcel care, no problems - can't say better than that!
27/11/12
easy to use website. but wasn't clear thst my parcel could not be tracked fully
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
See my complant
27/11/12
the citilink driver collected very late (7.30pm) but this is probably acceptable in the run up to Xmas
27/11/12
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