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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
No comment left by this customer.
08/10/12
It would be really helpful if a morning or an afternoon collection time could be indcated to save having to wait all day
08/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Excellent service great prices
08/10/12
Arranged next day delivery but items arrived a day later. Bad automated phone answering service. However, excellent delivery team. All fine!
08/10/12
Parcel picked up on time. Happy with Service
08/10/12
No comment left by this customer.
08/10/12
THE SERVICE WAS VERY,VERY GOOD. FAST DELIVERY AND NO PROBLEMS AT ALL, ALSO A VERY POLITE AND FRIENDLY DRIVER.
08/10/12
It would have been another "very good" had the courier come on the day it was originally booked
08/10/12
No comment left by this customer.
08/10/12
good services but your prices are getting too expensive these days!!
08/10/12
We still offer the best prices for City Link despite their price increases implemented to all in March. Take a look at our new DX bag service if you want to save more money!!
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
i send round parcels and you don't recognise them
08/10/12
Our Response: Our quotes are based on length, width and height dimensions so all shapes and sizes are accepted.
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Excellent service as always
08/10/12
Delivered to wrong address. 9 mile trip to collect. Driver did realise and tried to correct but we had already collected
08/10/12
Unfortunately I have just heard from the person who received my parcel and it has been damaged in transit with you, I willingly be emailing
08/10/12
Parcel monkey's quote form and comparison for different delivery options is fantastic. I've used city link twice and had excellent service
08/10/12
Thank you very much.
Very impressed. Great price. No problems. Easy to use website
08/10/12
Polite, quick and simple. Both parties happy.
08/10/12
no problems at all, as allways, will continue using parcel monkey :)
08/10/12
Good service
08/10/12
The service was relaible as always. Easy to get the labels prompt collection and safe delivery. approximatecollection time would be helpful
08/10/12
Superfast collection at a fabulous price. Highly recommended!!! A+++++++++++++++++
08/10/12
Pathetic Experience. You FAILED to collect the parcel, and went to wrong address to collect and reported parcel not available. SHAME
08/10/12
Very prompt service.
08/10/12
No comment left by this customer.
08/10/12
Parcel was not collected on day specified & I was not notified that they were not coming, collected a few days later after a few calls
08/10/12
easy transaction, great price, will definately use again
08/10/12
No comment left by this customer.
08/10/12
exelent service
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Another great experience. all good.
08/10/12
No comment left by this customer.
08/10/12
A+ AS ALWAYS
08/10/12
Great service thanks
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
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