We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,277 reviews.
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
Unless you done it for free I can't see how it could of been better ,thanks
13/12/12
No comment left by this customer.
13/12/12
Excellent service!!! Many thanks!!! Will use you again in future.
13/12/12
Thank you very much.
excellent
13/12/12
No comment left by this customer.
13/12/12
parcel was meant to be collected on mon and was not pickes up until wednesday
13/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
the web site is easy to use and my parcel got collected and delivered with no problems.
13/12/12
No comment left by this customer.
13/12/12
Thank you - all went smoothly.
13/12/12
No comment left by this customer.
13/12/12
Excellent service from start to finish thankyou
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
Item was not collected 3 times, manager did not return calls, driver repeatedly lied about non collection reasons, cost a fortune in calls
13/12/12
It would be good to offer collection on the same day if an order is placed before midday!
13/12/12
It would and we hope to bring you a new service in the New Year that offers just that!!
It was very good service nothing to complain about
13/12/12
EXCELLENT PRICE-GREAT COMMUNICATION- FAST DELIVERY-5 STARS
13/12/12
Thanks very much for booking our DX service.
v good
13/12/12
very good
13/12/12
Very polite driver and a smooth transaction
13/12/12
Thank you very much.
No comment left by this customer.
13/12/12
Easy booking, picked up and delivered perfect
13/12/12
Wonderful service - good pricing and the parcel safely arrived in Uganda very quickly. Fully met promises!
13/12/12
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
13/12/12
I would use you more if it wasnt so restrictive with size in the booking. I arrange for courier to collect and bring to me
13/12/12
No comment left by this customer.
13/12/12
A no hassle parcel delivery and collection service at a reasonable price. Always an exc. service. .
13/12/12
exceptional service very happy customer
13/12/12
very easy to book and was collected with no problems
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
THE PARCEL WAS COLLECTED ON THE MORNING OF THE DAY REQUESTED & DELIVERED THE NEXT MORNING, AN EXCELLENT SERVICE, WILL RECOMMEND TO OTHERS
13/12/12
Thank you and it's great to see you will be recommending us.
we was unable to track our parcel
13/12/12
Our Response: Why? The tracking is working fine for this order.
Delivered at specified time so thanks.
13/12/12
I paid for a delivery before 12pm but it did not arrive until gone half two when I was out and was left with a neighbour. I
13/12/12
Please accept our apologies for this and rest assured a refund will be made.
I could not believe the speed of my parcel ,was picked up on the south coast at 3.30 Monday on my door step Tuesday 9.30. west lanc 5 STAR
13/12/12
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