We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
Excellant
10/12/12
Pick up on time, and courtesy call if not going to arrive that day.
10/12/12
No comment left by this customer.
10/12/12
No comment left by this customer.
10/12/12
Very easy website to use, great prices and great service, exactly as hoped for. Many thanks.
10/12/12
No problem with you but city link were substandard
10/12/12
very impressed and would definately recommend to others
10/12/12
The parcel was not collected on the day scheduled - no information about this from either Parcelmonkey, or Courier
10/12/12
I have voiced my concern with you via email and had no reply [email protected] please reply ASAP
10/12/12
Perfect service.. easy, no fuss, no hassle... almost invisible and thats just what your customers are looking for !
10/12/12
this time good, last time not so
10/12/12
No comment left by this customer.
10/12/12
No comment left by this customer.
10/12/12
No comment left by this customer.
10/12/12
excellent,very fast,reliable,recomended,well happy, thanks
10/12/12
No comment left by this customer.
10/12/12
No comment left by this customer.
10/12/12
Paid to have a parcel picked up in Friday of last week, to be delivered on Saturday, no one came to collect the parcel, heard nothing!!
10/12/12
really great will use again soon thanks so much 5 star delivery service and keen price
10/12/12
excellent value for money
10/12/12
No comment left by this customer.
10/12/12
Took item in Monday for next day delivery, did not recieve it till Thursday and no refund given either. Not happy at all very poor service
10/12/12
always receive good service
10/12/12
The parcel was collected on Tue 3 December - the recipient has still not received it, but the tracking said it was on the van on Sat 8 Dec
10/12/12
no comment
10/12/12
I had no problems with pick up and delivery. Will recommend to friends thanks :-)
10/12/12
Good, but you could provide a better tracking service/estimation of delivery
10/12/12
no comment
10/12/12
I love, love, love, love Parcel Monkey!!! Yei, go bananas!
10/12/12
Night Freight a day late, no comms, no apology, no courtesy - dissappointed
10/12/12
A more specific pick up time would be very useful
10/12/12
very good operation , driver showed initiative and goods arrived ok
10/12/12
Three times using Parcel Monkey. 1st:Same day Man and Van service -Brilliant, 2nd: CityLink-didn't collect, 3rd: Citylink- OK
10/12/12
no comment
10/12/12
no comment
10/12/12
no comment
10/12/12
no comment
10/12/12
No comment left by this customer.
10/12/12
collected as arranged, arrived as promised. Thank you!!
10/12/12
This time. You missed the last collection! You didn't ask me to feedback on that!
10/12/12
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