We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,277 reviews.
Excellent service the parcel arrived next day
12/12/12
No comment left by this customer.
12/12/12
The couriers failed to collect on the day expected despite numerous phone calls to them and being assured of collection stayed late for them
12/12/12
Excellent service no further comment necessary
12/12/12
So far so good, can't fault the service I have received. Better than Parcelforce who quote one price then add a third more to the bill!!!
12/12/12
we can rely on you to collect and deliver as agreed,thank you very much
12/12/12
courier did not pick up i had to ring twice to main office, eventially picked up at 8pm, but this is courier not you, did deliver next day
12/12/12
Didnt collect even Courier couldnt contact there own branch, the breezed in 3 days later and said it wasnt his fault, AVOID Courier
12/12/12
Excellent service, as always. No need to look anywhere else.
12/12/12
good service, will be coming back. thank you
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
Fantastic simple service!!
12/12/12
No comment left by this customer.
12/12/12
The form has a compulsory field for receivers phone number even though it';s not compulsory (stared but you can leave it blank).
12/12/12
Not yet delivered,according to tracking!
12/12/12
No comment left by this customer.
12/12/12
The parcel arrived in 5 working days, which was good as they were Christmas presents. Thank you for being Santa to our family in Canada
12/12/12
Worked like clockwork - did what they said thery would do plus easy and comprehensive tracking. Will definitely use again.
12/12/12
courier never turnned up now i have to sort out some 1 to wait in for them on another day. plus they never ring when asked 2 b4 pick up
12/12/12
very poor level of detail & clarity on the parcel tracking
12/12/12
No comment left by this customer.
12/12/12
Excellent fast next day Delivery Fully Tracked.
12/12/12
ok
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
Excellent Service and Great Value for Money!
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
Card left at wrong address proven by photo, very frustrating and annoying although helpline in Cardiff excellent.
12/12/12
Contacted support b4 order re online tracking 2 satisfy paypal criteria for seller protection.U said yes first, then no once order placed.a
12/12/12
No comment left by this customer.
12/12/12
It is a fantastic service - the only thing I would change would be an option to choose collection and delivery times to within a few hours.
12/12/12
Your delivery and pick up were exactly as you had said they would .no problems which is a blessing when you use a service for the first time
12/12/12
No comment left by this customer.
12/12/12
Seamless an sanction from start to finish. First time using this service, and can't find fault. Thank you.
12/12/12
No comment left by this customer.
12/12/12
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