We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
do you have to book a collection a day ahead or can you book for the same day ?
11/12/12
You need to book in advance unless you book our "Same Day" service with City Link.
Everything went according to plan.
11/12/12
Use for business mail - brilliant service as ever
11/12/12
No comment left by this customer.
11/12/12
I am always very happy with the service!
11/12/12
In this instance fsultless
11/12/12
Courier did not arrive at all day 1. Day 2, courier came and went without giving us a chance to answer the door. 3rd attempt sucessful.
11/12/12
No comment left by this customer.
11/12/12
first class again thankyou
11/12/12
The parcel was not picked up 2 days after i order it. Still today the parcel has not arrived. I know it is not Parcel Monkeys fault.
11/12/12
very quick pick up and delivery.
11/12/12
Excellent service all round.
11/12/12
Excellent Service - Thanks again
11/12/12
First time I have used parcel monkey, but will be using again - so easy that even I can do it!
11/12/12
Thank's very much for making your first booking with us.
No comment left by this customer.
11/12/12
Great service
11/12/12
not sure what you could ave done better. Very easy and efficient and great value. :)
11/12/12
No comment left by this customer.
11/12/12
It was pretty good it was a day late on delivery but you got it here in one piece Thank you
11/12/12
It's great doing business with you
11/12/12
And it's great doing business with you too.
Everything as good as in the past. Gary Dennis, the driver, arrived mid-morning.
11/12/12
No comment left by this customer.
11/12/12
It got there ok
11/12/12
good service
11/12/12
Only thing that would improve your service is more of an accurate pick up time for parcels, I understand that this isn't easy to do though.
11/12/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Excellent service
11/12/12
Both pick and delivery were both perfect
11/12/12
You failed to collect on first attempt
11/12/12
No comment left by this customer.
11/12/12
Everything went smoothly. Good price.
11/12/12
On time and reasonably priced
11/12/12
I paid for next day delivery but collection was a day late. Second time in a row I have problems with your carriers service.
11/12/12
It´s amazing how cheap and fast you are!
11/12/12
Excellent faultless service
11/12/12
No comment left by this customer.
11/12/12
Very good service, thank you.
11/12/12
excellent service
11/12/12
my hovercraft is full of eels
11/12/12
That's nothing, my garden shed is full of Lion's!!
Yet again excellent service, collected / delivered as advised with a highly competitive price - I would recommend this service to anyone.
11/12/12
Thank you and it's great to see you will be recommending us.
super as usual
11/12/12
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