We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,277 reviews.
Excellent service
11/12/12
Both pick and delivery were both perfect
11/12/12
You failed to collect on first attempt
11/12/12
No comment left by this customer.
11/12/12
Everything went smoothly. Good price.
11/12/12
On time and reasonably priced
11/12/12
I paid for next day delivery but collection was a day late. Second time in a row I have problems with your carriers service.
11/12/12
It´s amazing how cheap and fast you are!
11/12/12
Excellent faultless service
11/12/12
No comment left by this customer.
11/12/12
Very good service, thank you.
11/12/12
excellent service
11/12/12
my hovercraft is full of eels
11/12/12
That's nothing, my garden shed is full of Lion's!!
Yet again excellent service, collected / delivered as advised with a highly competitive price - I would recommend this service to anyone.
11/12/12
Thank you and it's great to see you will be recommending us.
super as usual
11/12/12
I would recommend YOU over that shambles of a company *MyHermes* ANYDAY. Book with confidence potential customers.
11/12/12
That's music to our ears!!
No comment left by this customer.
11/12/12
parcel marked as refused when the building has 24 hour security who take in all parcels, customer had to wait a further 3 days for delivery
11/12/12
No comment left by this customer.
11/12/12
Item was delivered late
11/12/12
Not collected on day specified but weather was bad! Delivered next day from collection so very pleased
11/12/12
i was having freestanding furniture delivered which is apparently a non-insurable item but was forced to pay insurance! V confusing.
11/12/12
Item was damaged on delivery.
11/12/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Reliable service as ever, thank you
11/12/12
Good but make it easier to get tracking number maybe email it when courier has collected.
11/12/12
they didnt turn up after 3 calls, no apology, poor customer services, poor contact
11/12/12
Great service - thanks
11/12/12
very good, cheers.
11/12/12
It would be beneficial to give 1 hour window for collection as other carriers do by text so you do not have to stay in all day
11/12/12
No comment left by this customer.
11/12/12
Amazing service. 2 day delivery to Berlin, fantastic
11/12/12
No comment left by this customer.
11/12/12
Excellent Service, thank you!
11/12/12
Great collected and delivered as stated!!
11/12/12
Excellent. Delivery was super quick. Keep up the good work.
11/12/12
No comment left by this customer.
11/12/12
why did you not return my request for re collection i now have had to pay twice to get parcel collected
11/12/12
No comment left by this customer.
11/12/12
helpful collection man couldn't be better
11/12/12
Excellent service from booking courier online to collection and delivery, very easy to arrange. will use again definitely.
11/12/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
