We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
3 days late picking up no comunication and no very helpful on phone
06/12/12
STRAIGHT FORWARD, NO PROBS, THANKS :)
06/12/12
you quoted next day delivery which we paid 41 gbp 4. It hasnt arrived yet. I want my cash back. You missed my important meeting. Beyond poor
06/12/12
Great service,recommended!!
06/12/12
amazingly fast and great service
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Now used you twice at first I was very wary and didn't understand how you could do it for the price. However the service was faultless
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
after booking I noticed that I could have placed a time for collection direct with courier at same cost as not o have to stay at home allday
06/12/12
you price higher than myhermes
06/12/12
No comment left by this customer.
06/12/12
So far so good, I will let you know when it gets there.
06/12/12
As usual Parcel Monkey keeps up its great and punctual service.
06/12/12
We always try our very best.
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Late to pick up.
06/12/12
It's hard to get parcel's delivered safely to an individual in South Africa at all, never mind in one piece! Amazed!
06/12/12
Thanks very much for booking our new International service and we are so pleased you liked it :-)
Website easy to use and clear about packaging/prices. Despite ordering courier very late, he turned up next day as promised. Excellent!
06/12/12
Fantastic news!!
Great service
06/12/12
Courier did not pick up package on booked day, no communication received. I had to wait in for 9 hours. Had to rebook 3 days later Very poor
06/12/12
thanks per your job!
06/12/12
Brilliant I keep coming back to use this service. Reliable n fast
06/12/12
Excellent service thankyou
06/12/12
Nothing for me so far, really easy service, and the driver was really friendly and helpful.
06/12/12
well done, have a banana
06/12/12
thanks, but we prefer apples:D
no comment
06/12/12
The person collecting my parcel was very helpful and went out of his way to facilitate me.
06/12/12
That's fantastic to read and thank you very much for leaving your review.
when you will be adopting PAPYPAL You will perfect.
06/12/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
The service is really good. I am happy for that. However, I can't track the item on system which needs to be improved.
06/12/12
There is no tracking for our City Link same day service as it's collected and delivered within the same day.
great service i will use you again
06/12/12
I waited in for 9 hours for the collection and I still don't know if it was delivered as I had no label to affix to the parcel.
06/12/12
No comment left by this customer.
06/12/12
spot on
06/12/12
Item was delivered to the wrong address, left unsecure by a gate, no signature taken and Courier took a week for a useless response
06/12/12
Price and service were both excellent! Keep up the great work! :)
06/12/12
We will always try our very best.
Process went smoothly from online booking to delivery. No problems. Recommended.
06/12/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
06/12/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
