We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
I would recommend YOU over that shambles of a company *MyHermes* ANYDAY. Book with confidence potential customers.
11/12/12
That's music to our ears!!
No comment left by this customer.
11/12/12
parcel marked as refused when the building has 24 hour security who take in all parcels, customer had to wait a further 3 days for delivery
11/12/12
No comment left by this customer.
11/12/12
Item was delivered late
11/12/12
Not collected on day specified but weather was bad! Delivered next day from collection so very pleased
11/12/12
i was having freestanding furniture delivered which is apparently a non-insurable item but was forced to pay insurance! V confusing.
11/12/12
Item was damaged on delivery.
11/12/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Reliable service as ever, thank you
11/12/12
Good but make it easier to get tracking number maybe email it when courier has collected.
11/12/12
they didnt turn up after 3 calls, no apology, poor customer services, poor contact
11/12/12
Great service - thanks
11/12/12
very good, cheers.
11/12/12
It would be beneficial to give 1 hour window for collection as other carriers do by text so you do not have to stay in all day
11/12/12
No comment left by this customer.
11/12/12
Amazing service. 2 day delivery to Berlin, fantastic
11/12/12
No comment left by this customer.
11/12/12
Excellent Service, thank you!
11/12/12
Great collected and delivered as stated!!
11/12/12
Excellent. Delivery was super quick. Keep up the good work.
11/12/12
No comment left by this customer.
11/12/12
why did you not return my request for re collection i now have had to pay twice to get parcel collected
11/12/12
No comment left by this customer.
11/12/12
helpful collection man couldn't be better
11/12/12
Excellent service from booking courier online to collection and delivery, very easy to arrange. will use again definitely.
11/12/12
No comment left by this customer.
11/12/12
Courier never uplifted my parcels. i ended up dropping them at their depot . . . shocking
11/12/12
No comment left by this customer.
11/12/12
no comment
10/12/12
no comment
10/12/12
no comment
10/12/12
no comment
10/12/12
very, very, very clost to perfect........ Kenny is a great delivery guy (MK villages!)
10/12/12
V good as usual
10/12/12
Very easy to use
10/12/12
no comment
10/12/12
Your service is great but you are £1 more expensive than parcels2go. On uk mainland if you can deliver for £7.80 then you will get it all
10/12/12
make the monkey rollerskate
10/12/12
no comment
10/12/12
No comment left by this customer.
10/12/12
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