We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,277 reviews.
No comment left by this customer.
14/12/12
Very good
14/12/12
Excellent service, as always: very prompt and good value for money.
14/12/12
Excellent service recommended by a friend and found to be very straightforward to use and ensuring best vfm. Will definitely use in future!
14/12/12
Thank's very much for making your first booking with us and please say a big thank you from us to your friend :-)
I can't praise enough the service I received, my item was delivered within the hour. First time user and definitely not disappointed.
14/12/12
Fantastic news and welcome aboard!!
very happy with services from start to finish.
14/12/12
The parcel arrived on time and intact. Very happy with the service and the price, especially around christmas. Happy customer
14/12/12
Cheers :-)
No comment left by this customer.
14/12/12
System works great, thanks. Only problems I have is sometimes quotes seem very high? I realize this is not you though.
14/12/12
1st Class Service, highly recommended *****
14/12/12
2 of the parcels have just arrived back with us - we don't know why. What a waste of money. Impossible to contact anybody for help
14/12/12
Our Response: They will be returned if the receiver fails to take delivery of them after 3 attempts.
No problems
14/12/12
No comment left by this customer.
14/12/12
good service, looks to have been delivered.
14/12/12
No suggestions. Just keep on offering great delivery services at competitive prices
14/12/12
poor performance from the courier.not good value for money and the support team did not really address my concerns.
14/12/12
As usual - excellent and prompt service. Would be nice to use paypal with you.
14/12/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
took a long time to reset my password
14/12/12
perfect as long as the parcel arrived in Germany - we haven't heard yet
14/12/12
I can confirm your item arrived today at 14:07 local time.
No comment left by this customer.
14/12/12
Easy to book, easy to print labels etc, collected when stated, a very prompt service, Recommended to all.
14/12/12
Not much to say, I paid, you picked it up it arrived on time, just pretty simple and good. Thanks
14/12/12
Terrible service, item was not collected on supposed day, re-scheduling didn't work, will be filing for refund
14/12/12
An error in the address has not been corrected after two days, so "next day delivery" has become "next week delivery."
14/12/12
collected and delivered on time and in one piece. what more is there to say?
14/12/12
No comment left by this customer.
14/12/12
Fast easy service, will defo continue to use!!
14/12/12
Thank you very much.
I can not give much feedback on this ocassion as it was the perfect service. UK to AUS in 4-5 days, Perfect!
14/12/12
It's great to see you are so pleased with our own International service :-)
good service at reasonable cost
14/12/12
very good service.
14/12/12
No comment left by this customer.
14/12/12
thank you for a prompt service
14/12/12
great will use again
14/12/12
Superfast pickup and delivery, I will very highly recommend Parcel Monkey to all as the best for Parcel Delivery in the UK
14/12/12
Thank you and it's great to see you will be recommending us.
An am/pm collection would be fantastic.Waiting all day for late afternoon pick-up,time wasted.Have a drop off facility, save time!
14/12/12
We hope to bring you all of the above, and much more, next year!!
would never use you again
14/12/12
Our Response: Why?
No drama - collected on time and delivered on time. Just what I wanted. 5*****
13/12/12
No comment left by this customer.
13/12/12
Very happy for a quick collection and delivery
13/12/12
The driver arrived on time and was very helpful and caring. The goods arrived at the other end with no problems at all. Great service!
13/12/12
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