We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,277 reviews.
great service as always.
13/12/12
Great service, easy ordering, cheapest prices and extra insurance sensiblely priced too will definately use again
13/12/12
Thank you very much.
Excellent service thank you
13/12/12
Excellent service.
13/12/12
My collection is still waiting to be collected, i will be contacting the office this afternoon
13/12/12
You offer a brilliant service - efficient, speedy and at reasonable cost
13/12/12
Thank you very much.
No comment left by this customer.
13/12/12
Collection was excellent. Tracking with City Link online didn't work though and calling them didn't work as the wait was too long.
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
Driver came before 9am and after 6pm, outside the allotted time so parcel was not collected.
13/12/12
Our Response: City Link will be working until 9pm in the run up to Christmas as explained when you book.
All good thanks
13/12/12
Possibly unfair rating as PM not at fault. Courier didn't turn up to collect as scheduled. All sorted now but we had an unhappy customer
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
Quotation estimated 5 to 8 days. Was received in Sri Lanka in 5 days. Very happy with both the price and service.
13/12/12
excellent service, delivery was made within the time specified and the pricing was very reasonable. thank you.
13/12/12
It's great to see you are so pleased with our own International service :-)
An Excellent service at a competitive price. In future I will always go to parcel monkey first for a quote.
13/12/12
Collected on time and got there safely.
13/12/12
Collection not made. Deadline missed. No communication. considerable costs incurred. Refund expected.
13/12/12
No comment left by this customer.
13/12/12
delivery in 5 days? still not arrived after 13
13/12/12
No comment left by this customer.
13/12/12
the courier did not come between 8 am and 6 pm and nobody informed me! There is no way of contacting you quickly to find out when or if they
13/12/12
Very goods and efficient service
13/12/12
Excellent service from my end of service
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
Driver apologised for late pick up. Delivery on time as promised
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
best value for money for the destination and delivered in time. thanks
13/12/12
It's great to see you are so pleased with our own International service :-)
Thank you
13/12/12
THANKS
13/12/12
No comment left by this customer.
13/12/12
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