We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,277 reviews.
Courier didn't collect on date as advised had to phone to arrange collection on next day
11/12/12
Parcel collected on time & delivered the next day, Excellent
11/12/12
again the third time using your service a driver said he came to collect and said no one in reception new about the parcel, this was a lie
11/12/12
Our Response: I am sorry to read that and we will have a word with them.
Not much to say other than "Thank you" and "Well done"! It all went off without a hitch. A brilliant service, thoroughly recommended.
11/12/12
Thank you and it's great to see you will be recommending us.
Friendly, helpful driver and parcel delivered as promised the very next day - many thanks !!
11/12/12
This parcel took a week to arrive pretexting insufficient address. There was nothing wrong with the address.
11/12/12
excellent service, would recommend
11/12/12
Absolutely fantastic. Collected on time, Delivered on time. Very pleased. Online tracking was spot on throughout. Will happily recommend PM!
11/12/12
Hopeless, you completely failed to deliver as required.
11/12/12
No comment left by this customer.
11/12/12
time slot for collection?
11/12/12
Excellent service easy to use , will tell friends
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
Payed for next day service it didn't turn up and cannot contact anyone to sort it out! Poor service.
11/12/12
My parcel was due for collection 10 days ago & still here, same issues on each occasion, I don't believe your couriers value your business
11/12/12
Friendly staff - easy to use service.
11/12/12
Hi the parcel was a day late been delivered on a 24 service ,not good at all
11/12/12
No comment left by this customer.
11/12/12
Service very good , would use again.
11/12/12
A1 PICK UP DRIVER VERY HELPFULL
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
brilliant service could not fault next day delivery very pleased
11/12/12
No comment left by this customer.
11/12/12
Half the price of the post office, collection from the door and fast delivery, excellent !
11/12/12
No comment left by this customer.
11/12/12
I could not rate your service any higher, thoroughly pleased and my son got his xmas present in dubai early.
11/12/12
Fantastic news, we are so pleased you enjoyed using our own International service :-)
No comment left by this customer.
11/12/12
excellent service many thanks
11/12/12
Good service would appreciate phone call or tex re expected arrival within 2 hours
11/12/12
My parcel was not collected until 5pm, it would have been more convenient if it had been collected in the morning.
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
Brillint
11/12/12
Packet picked up the 5th still not delivered, because they tried to deliver it on Saturday. Why has the consignee not been contacted?
11/12/12
quick and reliable thank you !!!!!!!!!!!!!!
11/12/12
The parcel was rebooked. 3 dogs and 2 people didn't hear Courier.2nd time No-one collected, rebooked again collected after 5 days.
11/12/12
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