-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Great service
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Pleasant transaction
07/11/12
no need to change nothing ,i will use again and again
07/11/12
No comment left by this customer.
07/11/12
very good company, pick up parcel and delivered next day. thank you
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Picked up a day later than scheduled
07/11/12
great service as always
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Excellent service with very clear instructions
07/11/12
good service
07/11/12
From web site to the scheduled pick up, everything ran smoothly
07/11/12
No comment left by this customer.
07/11/12
Good price and the courier picked up the parcel this time. Thank you.
07/11/12
Prior advice as to whether pick up likely to be am or pm would have been helpful and saved some waiting around.
07/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
easy and good service
07/11/12
Collection scheduled for 05.11.12 collected 06.11.12. Phoned 5.30pm on 05.11.12 and was assured colletction would be made.
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
The recipient stayed home all day to receive parcel. At 5pm discovered it had been delivered at 3pm and left in the hallway unsigned
07/11/12
No comment left by this customer.
07/11/12
Always 100% reliable
07/11/12
No comment left by this customer.
07/11/12
Excellent service from Parcel Monkey (and your carriers) as usual. Thanks - definitely will be using you again.
07/11/12
Very disappointed when you need to speak to someone you carn't, and you then email yourselfs and get blanked very poor service
07/11/12
No comment left by this customer.
06/11/12
very easy and quick to use, fast and an excellent service we will always use parcel monkey for a great service.
06/11/12
5***** service ! Many Thanks.
06/11/12
I payed for next day before 9 am delivery and it was delivered 24 hours late
06/11/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
good service
06/11/12
Your service is great. ***** not so good, very poor customer service.
06/11/12
Superb fast delivery.
06/11/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more