We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
everything went according to plan with absolutely no problems, collection and delivery as stated
16/12/12
Driver didn't leave a card to say he'd left the parcel with neighbour so receiver had no knowledge it had arrived next door.
16/12/12
No comment left by this customer.
16/12/12
No comment left by this customer.
16/12/12
Excellent service
16/12/12
No comment left by this customer.
16/12/12
As virtually always Courier do not turn up for collection and we have to make telephone enquiries to arrange pick up.
16/12/12
No comment left by this customer.
16/12/12
You didn't bother collecting our parcel,didn't respond to our e mails and now we are asking the bank to get our money back.Used another firm
16/12/12
My parcel was due for collection last Monday but despite several phone calls it wasn't picked up until thur. Won't use parcel monkey again
16/12/12
No comment left by this customer.
16/12/12
Really great service that takes all the hassle out of sending parcels :)
15/12/12
No comment left by this customer.
15/12/12
excellent service. V quick delivery to Aus. Collection time should be more defined. All day wait in is too much & costly waste of time.
15/12/12
I was disappointed to find that my parcel took a week to get to it's destination. I understood your moto to say, next day delivery.
15/12/12
No comment left by this customer.
15/12/12
No comment left by this customer.
15/12/12
I was very glad to find Parcel Monkey and amazed that the cost of sending my package was half Roya Mail's price. I'll use PM again! Thanks!
15/12/12
Cheap quote, best service with Night Freight.
15/12/12
No comment left by this customer.
15/12/12
No comment left by this customer.
15/12/12
No comment left by this customer.
15/12/12
did not pick up on the day so not a next day delivery I paid for
15/12/12
Nothing to improve. The pick, tracking and delivery to Sweden all went without a hitch. Well done and thanks you.
15/12/12
Had to drop off at depot, apart from that parcel delivered next day. Happy with the service overall. 5 stars. Thanks.
15/12/12
No comment left by this customer.
15/12/12
it was all good
15/12/12
You collected the parcel on time and delivered in on time without dropping it. That's brill.
15/12/12
Great service
15/12/12
very good very quick and cheap will use again
15/12/12
Good prompt service thanks a lot I will use you again
15/12/12
No comment left by this customer.
15/12/12
deliver to appropriate place, collect within reasonable time frame and don't damage the property in the parcel
15/12/12
No comment left by this customer.
15/12/12
No comment left by this customer.
15/12/12
Item collected & delivered as promised within 2 days
15/12/12
very good
15/12/12
Superb City Link reliability.
15/12/12
Keep up the good work!!! great service
15/12/12
excellent thank you - i will use your service every time I need a courier :)
15/12/12
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