We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
Great prices great service
17/12/12
Great price about 40% cheaper than DHL - on time collection and very fast delivery - your not a monkey at all - well done
17/12/12
Wasn't quite sure what labels I would be issued with & quite a delay receiving them.
17/12/12
10/10 very happy with service
17/12/12
Collected and delivered on time
17/12/12
could not have asked for better!!
17/12/12
your part was fine but had prob with parcal force did not give my husband time to get too the door before they were off so had to take it
17/12/12
excellent would always use
17/12/12
collecting member of staff fairly abrupt but overall service good
17/12/12
very speedy delivery at an excellent price.
17/12/12
Oppotuinty to choose clear time slot for collection during the day
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
Excellent service. Your price for sending two parcels in a consignment via Parcelforce was lower than Parcelforce's quore for one parcel!
17/12/12
We aim to please!!
No comment left by this customer.
17/12/12
Efficient.
17/12/12
excellent service
17/12/12
Parcel should have been collected last wednesday 12th December and was collected today monday 17th December.
17/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
ITEM NOT COLLECTED
17/12/12
Our Response: Not only was it collected but it was delivered the very next day too!!
No comment left by this customer.
17/12/12
Much more sensible prices than Parcel2Go for insurance.
17/12/12
Thank's for noticing and please spread the word ;-)
thanks. cheap and efficient
17/12/12
fantastic service - very quick and prompt - thanks - will definately use you again.
17/12/12
Thank you very much.
Parcel still not arrived after 10 days. The tracking link as described was simply not present or at least I couldn't find it ! Hopeless!
17/12/12
Our Response: Please contact our support team who will investigate further for you with the help of the courier concerned.
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
All timely, package arrived safely. Excellent, reasonably priced service
17/12/12
Fantastic service, friendly driver and reasonable price. Excellent will use again
17/12/12
Absolutely excellent service!
17/12/12
No comment left by this customer.
17/12/12
fantastic service many thanks
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
Parcel arrived safely and all packaging including brown paper totally intact, very pleased and would use again.
17/12/12
Excellent service.Excellent price.Excellent delivery following day.Would recommend to everyone. Great company to use.
17/12/12
That's music to our ears. Thank you very much.
The van picking up was late but the driver was very polite and it arrived safely the next day. Thank you
17/12/12
Brilliant - the choice, price, ease-of-use and service is fantastic. Thanks! Will use again.
17/12/12
very pleased with the ease of transaction and swift pick and delivery thank you
17/12/12
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