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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
No comment left by this customer.
07/11/12
Very good, cheap and reliable
07/11/12
No comment left by this customer.
07/11/12
collected on time and delivered next day, haven't as yet heard from destination.
07/11/12
great service ,with pick up and delivery will definetely use parcel monkey again
07/11/12
No comment left by this customer.
07/11/12
very clear instructions and simple process
07/11/12
No comment left by this customer.
07/11/12
Brilliant service exactly as advertised, many thanks
07/11/12
very good collection and delivery as per usual.
07/11/12
Very Very good survice.. And will use in the
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Very efficient collection and delivery Thank you
07/11/12
Very reliable, best value for money
07/11/12
No comment left by this customer.
07/11/12
thanks
07/11/12
drivers are very friendly but dont like the larger parcels! Had no problems with any delivery so far - used a few times now :)
07/11/12
No comment left by this customer.
07/11/12
Very good service, many thanks!
07/11/12
Great service by City Link from a remote location pickup to deliveries all over UK.
07/11/12
Excellent service. I was very impressed as a first time user. Thought the email reminder, on the day of collection, a great idea.
07/11/12
all posit
07/11/12
Excellent service - second to none - Thanks :-)!
07/11/12
No comment left by this customer.
07/11/12
Top class 100% well done
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Delivery address was correct but was told you were having problems delivering there, paid for 48hour delivery took 4days.
07/11/12
straightforward...excellent service...
07/11/12
Excellent service
07/11/12
it was good not having to print the label as I do not have a printer!
07/11/12
Glad we can be of help to you :-)
No comment left by this customer.
07/11/12
item was smashed to bits .It had fragile tape all around it.The item was a straping machine so very hard to break but they managed to break
07/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
07/11/12
A1 service
07/11/12
Quick efficient collection. Dont like the form to complete. Its corrupt and doesnt tell you whats wrong. Nearly went somewhere else.
07/11/12
Very good
07/11/12
Brilliant !! I will definitely only use parcel monkey in the future !! very happy with the service, communications and ease of use !!
07/11/12
Thank you very much.
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